Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,241 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 75% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

75% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 184 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 119 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 76 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 17 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

75% would recommend to a friend

(1,882 total reviews)

Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 1, 2022

Pros

Boutique associate

Recommend

CEO approval

Business Outlook

Pros

The benefits are really good

Cons

The customers are not as good

Nespresso Response

4y

Hello Colleague, We appreciate your feedback and review. It's great to know that you recognize different benefits we provide as a part of our Total Rewards package. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation and empowers people and teams to win. We greatly appreciate the efforts of our boutique employees in providing quality customer service and it is disappointing to read you have some challenging customers. We will make sure to pass your feedback to the respective team. Wishing you continued success at Nespresso. Thank you, Guillaume Le Cunff, CEO

4.0

Apr 26, 2022

Nice people and nice place to work

Stagiaire ingénierie

Recommend

CEO approval

Business Outlook

Pros

Everything is done to be confortable

Cons

Safety us sometimes a bit heavy

Nespresso Response

4y

Hello Colleague, Thank you for providing your feedback. Our people are our top priority and we always strive to provide comfortable working conditions for every employee. It is very important for us that we foster a positive working environment by ensuring our employees' safety and well-being. We will make sure to pass your feedback to the respective team. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

3.0

Apr 26, 2022

Great place to wrok

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great team , flexible work, Amazing managers

Cons

Low Pay, No proper training in place

Nespresso Response

4y

Hello Colleague, Thank you for your feedback and review. We are happy to read that you enjoyed working with your team. At Nespresso, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. In additions to that, we invest a lot in our leaders and employees’ development, so they can work together well and achieve what they aspire in their careers. Regarding the areas you see as cons, in our Company, we work hard to offer all our employees with market-competitive salaries, as a part of our Total Rewards. It's also very important for us to provide our employees with different learning and development opportunities. We encourage you to reach out to your former local HR or Management team to discuss your concerns. We wish you much success with your new endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 1294 - 1296 of 1,882 Reviews

Jobs at Nespresso

Retail Stock Associate - San Diego

Luxury Retail Boutique Manager

Retail Sales Associate - La Jolla

Retail Sales Supervisor, King of Prussia

Retail Sales Supervisor

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pros

Nice people and nice place to work

Great place to wrok

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Nespresso reviews FAQs

Jobs at Nespresso