Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,240 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 187 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 116 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 83 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 19 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Nov 22, 2021

Development

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

alot of training to do and discover

Cons

Long working hours and alot of presentation to do

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are glad to know that you enjoyed different training and learning possibilities we provide at Nespresso. Regarding the cons, it is important for us that we foster a positive working environment by ensuring our employees' safety and well-being. We will make sure to pass your feedback to the respective team. We wish you all the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

4.0

Nov 22, 2021

Decent company

Sales/client services specialist (scss)

Recommend

CEO approval

Business Outlook

Pros

Decent salary with good bonus

Cons

Constant attempts at changing/ “reimagining” it’s retail sector which can make you question development/ job security

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are happy to read that you recognize different parts of our Total Rewards package, such as market-competitive salary. Regarding the areas for improvement, our company is growing and evolving, and we always seek ways to improve and optimize our performance. We appreciate our employees' efforts in supporting our goals and providing the best services. We encourage you to reach out to your former local HRBP or Management Team to discuss your concerns. We wish you all the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

5.0

Nov 22, 2021

Nothing

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

It’s an amazing company to grow

Cons

Its absolutely nothing wrong with it They have always open mind that how you could do the things

Nespresso Response

4y

Hello Colleague, Thank you for sharing such a positive feedback with us. We are glad that you enjoy working for our company and recognize the career development opportunities we provide at Nespresso. Regarding the cons, we will make sure to pass your feedback to relative team. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Viewing 1393 - 1395 of 1,882 Reviews

Jobs at Nespresso

Retail Assistant Store Manager, Flatiron, NY

Retail Sales Supervisor

Retail Sales Associate, part-time

Retail Sales Associate

Retail Stock Associate, Part-time

Nespresso

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