Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Mar 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Optional work from home 2 days a week, choose your rostered shift (8-4, 9-5, or 10-6) . Supported by managers and incentives to boost your performance.

Cons

The CRC is a call centre and we are often under-staffed. When people move on to another role, they aren’t replaced in a timely matter. As a result, teams are often behind on our team KPIs and we really suffer when someone is on leave/off sick.

3.0
Mar 10, 2019

Boutique Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Improved customer service. Great discounts as an employee

Cons

When it is busy in the boutique, it can be stressful.

Viewing 1399 - 1401 of 1,878 Reviews

Glassdoor has 3,234 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.