Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Nov 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Employee benefits (machine, monthly coffee allowance, defined contribution pension plan through Nestlé, health and dental insurance) Decent Salary Development opportunities abroad Sexyness of brand...although when you think of its environmental impact..less sexy

Cons

Low organizational maturity Poor internal organization and communication Unrealistic targets The ethical conundrum of working for Nestlé / being its main profit center Very high burnout and turnover rate

3.0
Nov 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Free Lunch Company Picnic Holiday Parties Monthly Socials Metro allowances

Cons

Little room to grow. Health insurance is expensive if you get hurt. Mancom dismissive about harrassment complaints Mancom dismissive about best practices - unless it comes from a European If you are not pretty or skinny, dont bother trying to get a raise If a person whom has been there for years whom always scored a 3/2 or 3/3 on their performance reviews and then starts scoring a 2/1 when a new manager comes in, you might want to question the new manager. There are many people who give there blood, sweat and tears at Corporate but are overlooked because the mostly foreign Mancom wants to bring in their friends. Mancome stresses a work life balance but for many there is no such thing.

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Nespresso Response
7y
Hello, At Nespresso USA, it's important that we provide a secure and inclusive work environment for all of our employees. We have a diverse workforce where women currently make up more than half of our Director and Manager level positions. Our people are the key to our success and many of our employees have grown with us by taking on roles in different locations, departments and even different operating companies within Nestlé. We strive for career development for all. We value opinions, however, I would like to inform you of some statistical data which sheds light on some of your statements that are quite inaccurate: 1. We strive to develop and promote our talent from within. The internal transfer and promotion rate for salaried employees last year was 70%, which means a lot to us! 2. In the last 2 years (2017-2018), there have been a total of 12 International hires. Out of the 70% Internal Promotion rate, that makes up less than 5%. Therefore, you can now understand one does not have to be of European decent to be hired or promoted at Nespresso USA. 3. Our Senior Leadership Team includes 50% women and is highly successful. Lastly, with our new technology capabilities at the Corporate Office, we are also able to offer remote work options that promote a healthy work-life balance. These are the facts, if you wish to discuss further, please do not hesitate to reach out directly. Best regards, Guillaume Le Cunff President & CEO, Nespresso USA
4.0
Nov 15, 2018

Procurement Category Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Marketing driven; Creative; Efficient; Target oriented;

Cons

French Speaking; lots of Politics;

Viewing 1438 - 1440 of 1,877 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.