Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,235 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 191 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 119 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 48 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews)); "They play favoritism unlike anything I have ever witnessed." ((in 20 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 9, 2021

Great place to work with the right team

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Great benefits, a simple day to day,

Cons

No real management, only a handful of stores have onsite managers, hours

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback and review. We are pleased to know that enjoyed the benefits we provide at Nespresso as a part of our Total Rewards package. Regarding the cons you outlined, we invest a great deal in our leaders and employees developmental so they can work together well and achieve what they aspire in their careers. We will make sure to pass your feedback to local Management team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

4.0

Apr 8, 2021

Good place to work

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay and easy work

Cons

Little training, can either be short shifts or really long shifts

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and for recognizing Nespresso as a good place to work. We make it priority that employees are properly trained and are fully capable of doing their jobs. We suggest working with your manager to discuss additional learning you are interested in and to find more balance in your schedules. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

5.0

Mar 31, 2021

Great Place to work

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Interesting challenges. Collaborative team mates and good work life ballance.

Cons

Average salary. Might be dead end for technical personal.

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. Ensuring that our employees have a work life balance is important to us, we are happy to hear you enjoy working with your colleagues. Regarding your concerns, we work to offer our employees at Nespresso a market-competitive total rewards package, which includes base salary, bonus/incentives, benefits, and learning. Similar to rewards, we focus a great deal on our people’s career development and talent management. We believe this balance across several components is important for our people. We would encourage you to work with your manager to address your concerns of career advancement. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Viewing 1495 - 1497 of 1,878 Reviews

Jobs at Nespresso

Retail Stock Associate, Dadeland

Retail Sales Associate (Part-Time)

Retail Sales Associate, Aventura Mall

Retail Stock Associate

Retail Sales Associate, Lenox Square

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