Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,235 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 114 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Great Team and Product" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Feb 17, 2021

Nespresso

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good colleagues and very nice ppl

Cons

Crowded boutique and fussy customers

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. We agree, we have great employees across all global markets and are happy to hear you enjoyed working with your colleagues. Our business is growing and evolving and we appreciate the efforts of our employees to provide the best sales and service to our customers. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

5.0

Feb 17, 2021

Developer

Web developer

Recommend

CEO approval

Business Outlook

Pros

Brilliant people, great brand, interesting challenges

Cons

Tech stack could be improved

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. Thank you for recognizing Nespresso as a great brand with brilliant people. We are proud to hire the best and brightest talent in the market. On the opportunity you shared, we are regularly reviewing and enhancing our technology. Please surface your ideas to your Line Manager as we want to hear from you. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

4.0

Feb 16, 2021

Good Sales Position

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

The work was Interesting, Interactive and Developmental

Cons

Sadly, the work was repetitive

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. We are delighted to hear you found the work interesting, interactive, and developmental. We try our best to encourage and motivate our employees, as it is vital to their personal growth. We appreciate your efforts in providing the best sales and service to our customers. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 1531 - 1533 of 1,878 Reviews

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