Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Not many boundaries in terms of job position . Possibility to explore different jobs with no specific background or knowledge

Cons

Really hard hour, chaotic , need to build yourself, no clear career path. Exchange between hq and working in a market do not happen often

4.0
Dec 7, 2017

Good job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Thats nice to work for Nespresso, good salary, not hard job

Cons

More hear their emploees, to become better

1.0
Dec 6, 2017

No support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and good benefits. Plenty of training available. Very operations heavy which gives you a better understanding of business practices.

Cons

No work life balance. Part time 30’s are being told they have to work 5 days a week and open availability, which means no school or other job. All of upper management seems to support new direction. Really depends on which store you work at...most managers are flexible but some are just arrogant and not willing to invest in their employees futures. New manager doesn’t care about his employees and it shows. He actively pushes people out that won’t conform to his “authority” and management style.

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Nespresso Response
8y
Hello - Thank you for your review. We are glad to read that you have enjoyed the benefits and training offered at Nespresso. We strive to ensure our employees receive relevant and on-going training to enable them to provide customers with best-in-class experience and also develop themselves. I have carefully read your cons and advice, however I would have liked more information to fully assess the situation you are describing. If you have more specifics you want us to review, please contact me or our confidential employee help-line at 888-424-2409. Thank you, Guillaume Le Cunff President @Nespresso USA
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Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.