Oct 17, 2017
Nespresso reviews
74% would recommend to a friend
Alfonso Gonzalez Loeschen
68% approve of CEO
50% positive business outlook
Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
Reviews by job title
2K reviews
Oct 9, 2017
Poor Training
Anonymous employee
Nespresso Response
8yHello,
Thank you for your review. Offering great benefits to our employees is important to us and we are happy to read you are enjoying them. Training is also part of the benefits package.
At Nespresso, training our customer-facing employees is essential. We have a dedicated team of Regional Retail Training & Quality Specialists that conduct classroom training on a regular basis in addition to the in-store training delivered for new hires, during the onboarding program. We are investing time and the necessary resources to build a robust training model to support our retail, trade and CRC employees.
Please reach out to Aicha, Omni Channel Training & Quality Manager, as more feedback would be welcome and is crucial for us to further build and improve our training structure and execution at the store level.
Thank you,
Guillaume Le Cunff
President @ Nespresso USA