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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Aug 10, 2017

      Coffee Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Good work environment

      Cons

      Poor management Late bonus payments

      3.0
      Aug 7, 2017

      Exciting! But over stretched!

      Training specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free coffee machine and monthly capsule allowance after probation period - Up to 10% of salary bonus yearly - Regular company days - Access to Nestle's pension scheme - Good employee corporate benefits with other companies (e.g. Merlin Entertainment) - Relaxed head office working (flexi-time & casual work attire) - Dogs allowed in Head Office

      Cons

      - Long working hours - 6 day weeks - Unrealistic targets - Travel pushes working time up - Head office in Gatwick (long commute if based in London) - No London weighting at head office - Not enough workforce for specific roles - Unmanagable workloads

      5.0
      Aug 7, 2017

      Nespresso does it right

      Sales boutique associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for Nespresso has really shown me how much a company can care for a company, it's employees, and its business practices. It feels great to come to work and feel that family feel every day, but also be a brand ambassador for such a great company that I can feel passionate about. Great benefits for retail! Some of the best in the industry; with quarterly and annual bonus, discounts on products, free products and credit to use in store an online up to $1200 a year.

      Cons

      Technology is our downfall, but the company is working hard to improve this. Sometimes it can be difficult to understand who is in charge of what department, with so many departments controlling multiple aspects of the company.

      avatar
      Nespresso Response
      8y
      Hello – we appreciate your feedback as a new Nespresso employee. We are glad to read that you feel right at home in your Boutique and are a proud to be a Nespresso Ambassador. We thank you for such commitment! Being part of the Nestlé group allows us to provide employees with competitive benefits to enjoy, in addition to our great coffee perks. Technology is our soft spot but we are now introducing new tools to alleviate those issues, and ultimately optimize the customer experience and improve efficiencies. On the Employee Portal, you will find the organigrams for each department under the Functions tab. You can also send an email to corporate communications with specific questions. Thank you again, for taking the time to express your thoughts. Your feedback is greatly valued. Guillaume Le Cunff President @ Nespresso USA
      Viewing 1585 - 1587 of 1,875 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.