Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Feb 16, 2017

Brilliant Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent management of staff, well paid, and plenty of opportunity to progress.

Cons

No cons as of yet.

4.0
Feb 14, 2017
Recommend
CEO approval
Business Outlook

Pros

- Excellent base rate of pay (£10/hr) - Good commission rates (£3/sale) - Top notch training - Easy brand to sell

Cons

- Monotonous work gets boring quickly - If you're placed in busy stores sales come thick and fast; not so in stores more out of the way or less busy. - On your feet all day - Some consumers give you grief about the parent company Nestle - No real opportunities for career progression

2.0
Feb 4, 2017
Recommend
CEO approval
Business Outlook

Pros

-Great Benefits -Low turnover even in Customer Service Team -Training is taken seriously, especially to become a coffee expert

Cons

- Decisions are slow and everything depends on global guidelines approved in Switzerland, so it means the company falls behind on improvements on websites and use of social media - Growth opportunities for Customer Service are limited

Viewing 1633 - 1635 of 1,874 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.