Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
May 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Business Level is increasing dramatically ensuring stability One of the most employee-benefit centric HR and Corp systems Generous Salary and Performance Bonuses Best Coffee in the world (making it easy to sell what is already great) Developing Personnel training and enrichment through Division of Responsibility and Rotation Fast Paced and Customer Obsession

Cons

We are a luxury brand and customers can become demanding, but we are given the tools to deal effectively Often Hectic High internal standard for service level Sales Driven Large amount of technical and product knowledge required with developing training systems Growth has been so fast corp policies, procedures and management are still learning as they go

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Nespresso Response
5y
Hello Team Leader, Thank you for recognizing Nespresso as an optimistic and incredible company. We are proud to offer a competitive benefits program and are happy to hear our HR and Corp systems are of great help to our employees. As the brand grows, demand for our services also increases. Therefore, we greatly appreciate our employees’ adaptability to company changes and readiness to be of service to our customers. Thank you for taking the time to share such a positive review, it’s much appreciated. All the Best, Alfonso Gonzalez CEO, Nespresso North America
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Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.