Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Dec 15, 2016

Nice people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers and clientele is a pleasure to serve. A product that one can promote feeling good about the quality and the company's sustainability policies.

Cons

As with most retail positions the schedule is constantly changing so it is hard to plan one's non-work time more than a week in advance.

5.0
Dec 14, 2016

Nespresso

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely generous with benefits, salary and bonuses. Many opportunities to grow within the company.

Cons

Growing very quickly provides a challenge in communication. However, town hall meetings and department collaboration has improved this greatly.

3.0
Dec 2, 2016

Luxury brand, retail attitudes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are nice. Uniforms are stuffy but provided. Excellent temporary jobs if you are in the boutiques, but it's the same as any customer-facing retail facility.

Cons

No upward mobility, lots of broken promises, surprisingly high stress environment with poor respect of employee's time and personal life.

avatar
Nespresso Response
9y
Hello - Thank you for your review. Our District and Boutique Managers understand the challenges of premium retail environment. They are committed to delivering top-notch service to our Customers while balancing a strong work/life balance for Boutique staff. Please speak to your Boutique Manager, her/his next level Manager, or HR Manager as career mobility and opportunities are tracked during the PE/PDG discussions. Thank you for your comments, Guillaume Le Cunff President@Nespresso USA
Viewing 1654 - 1656 of 1,874 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.