Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Nov 3, 2016

Opportunities could improve

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual environment, fun events at work to "motivate" employees.

Cons

Small pay raise, micromanagement, high stress level, not a lot of room for promotions

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Nespresso Response
9y
Hello – thank you for posting a review on our page. With each launch of new Grand Crus coffees and new machines, we schedule “entertaining and informative” events to motive and inspire our teams, located in our corporate offices. Boutiques employees also run fun competitions to keep spirit high and boost sales. We also like to recognize and thank our employees through stories shared via our communication channels. In relation to the two events mentioned in the Advice to Management section, I would suggest you talk to your District Manager or your HR Manager, for a prompt resolution. Thank you for posting a review, Guillaume Le Cunff, President@NespressoUSA
5.0
Oct 25, 2016

People Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. The company really cares about their employees. Career path planning and growth opportunities. Nespresso is a company that is growing year after year. Diverse staff. Great products with a focus on sustainability.

Cons

Because we are a growing company we are very busy and you need to be open to change.

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Nespresso Response
9y
Hello – Thank you for your review and comments on our perks and diverse workplace. I agree with your piece of advice. We need to be better at storytelling. Thanks to our sustainable program, known as AAA, we are fortunate to work with amazing farmers around the world. This year, more than 50 employees have had the opportunity to travel to Colombia or Costa Rica to meet with farmers, agronomists and farming communities to learn about coffee-farming best practices. It is a unique experience that we want to offer to employees and share with our customers. Take a few minutes to view some recent photos uploaded in our Photo Gallery. Thank you for your post. Guillaume Le Cunff President @ Nespresso USA
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Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.