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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,873 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Feb 15, 2016

      Dont work for Nespresso

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training system and a large coffee allowance.

      Cons

      No opportunities, micro managed by HQ, working standing all day, champion positions that give you more tesponsabilities but no recognition. Bad pay (if in london the hourly rate is bellow living costs) no flexibility in rotas. Holidays are restricted due to "business needs". Very high staff turn over.

      1.0
      Feb 13, 2016

      Unfair Practise

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Company has Good Benefits and Salary

      Cons

      Upper Management seem to play favoritism

      avatar
      Nespresso Response
      10y
      Hello – Thank you for your comments. All feedback is important to us. Since I am unfamiliar with the situation you are referring to, I invite you to share your feedback and concrete examples with us by contacting our confidential employee help-line at 888-424-2409. We will certainly review any specifics you can provide and always improve what has to be improved. Thank you for your comments. Guillaume Le Cunff President @ Nespresso USA
      1.0
      Feb 11, 2016

      Limited Growth Opportunities

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, benefits, well known company, and great new president who seems to really care about the company.

      Cons

      Very limited growth opportunities; when opportunities do arise, they only hire people from other Nestle subsidiaries. Also, favoritism is rampant in some departments; I've seen some of the laziest people in any company I've ever worked for, get promoted with very little experience and horrible work ethics to match.

      avatar
      Nespresso Response
      10y
      Hello – Thank you for your remarks and your compliment. I hear your frustrations. I would like to assure you that we follow specific guidelines to assess our employees’ skills and promote internal talent whenever an internal profile matches a job opening. Actually, last year, 55% of our jobs were filled with internal candidates. Additionally, we offer many growth opportunities to our employees through personal development courses and new career openings. I encourage you to speak with your Leader or HRBP to learn more. Thank you for taking the time to express your view. Guillaume Le Cunff President @Nespresso USA
      Viewing 1726 - 1728 of 1,873 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.