Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Aug 18, 2017

Avoid working there unless you think your sanity is not important

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great salaries if you were hired a while ago and are a Nespresso employee (vs. Adecco) - Nestlé's pension plan is great - 10% bonus (if you are a full time Nespresso employee)

Cons

- No one cares about your well being - Ridiculous customer care salary (bonus paid every 3 months if performance goals are achieved but most people don't achieve them) - No organization whatsoever in the marketing campaigns resulting in frustrated customers and stressed, exhausted front end employees - High turnover rate in the management team so its always like starting over with new procedures and ways of working

4.0
Aug 10, 2017

Coffee Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good work environment

Cons

Poor management Late bonus payments

2.0
Aug 3, 2017

Intern. Marketing dtp

Recommend
CEO approval
Business Outlook

Pros

Premium brand, prestige, pioneer

Cons

Salaries are rather low in comparison to other companies. Management by process, communication is bad, no promotions except for the happy few friends of the bosses....

Viewing 1786 - 1788 of 1,874 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.