Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Oct 8, 2013
Recommend
CEO approval
Business Outlook

Pros

The best feature of working in sales at Nespresso is eating at some of the best restaurants in town. You also have access to coffee products literally 24/7. The benefits are outstanding, salary is ok, and the commission plan makes are passable; unless you are the pet employee of a higher up.

Cons

Their support system consists of a customer service team that creates more issues than it solves, an equipment repair team that lacks any motivation and management that is more interested in protecting their own individual fiefdoms than working as a cohesive unit. Hence attempting to resolve a customer service becomes a lesson in futility. Be careful who you talk to, you never know who is intimate with who. I mean that literally.

5.0
Oct 6, 2013

Key Account Sales

Recommend
CEO approval
Business Outlook

Pros

Luxury brand and superior quality coffee concept.

Cons

Focused solely in one product

1.0
Oct 2, 2013
Recommend
CEO approval
Business Outlook

Pros

If you are dating a manager or if you are friends you can come in late and take extra days off without penalty. You can get people fired by starting office gossip and asking friends and manager friends to help

Cons

Managers are very jealous and petty people. If they see you are attractive and smart they work together to ensure you don't get promoted. Very negative environment. Co Workers are petty jealous people

Viewing 1840 - 1842 of 1,871 Reviews

Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.