Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
2w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Coffee credit Quarterly bonus Company Christmas party

Cons

AI Scheduling, 25 year old computer system

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Nespresso Response
4w
Hello colleague, Thank you for taking the time to share your review and for your continued contribution to Nespresso. We are pleased to read that you appreciate the coffee credit, bonus structure, and team events, as creating a positive and rewarding work environment remains a key focus for us. We also appreciate you bringing attention to your observations. We can assure you that we are focused on providing our teams with a schedule that is healthy and comfortable for everyone. At Nespresso, we aim to foster a dynamic and well-supported working environment, and feedback like yours helps us in reviewing our practices. We wish you continued success in your journey with us. Thank you.
Viewing 205 - 207 of 1,875 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.