Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,230 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 183 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 136 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Great Team and Product" ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 151 reviews)); "no work life balance concidered" ((in 44 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Feb 27, 2026

Okay experience overall

Logisitics specialist

Recommend

CEO approval

Business Outlook

Pros

Busy environment Challenging and many opportunities to learn new skills

Cons

Managers delegate too many responsibilities. Lack of involvement and awareness in the day to day work

Nespresso Response

3mo

Hello, Thank you for sharing your feedback regarding your experience at Nespresso. We appreciate your positive remarks about the busy environment and the opportunities for learning and growth you experienced during your time with us. We understand the significance of your concerns listed in the cons. It is essential for us to foster a supportive and respectful workplace where all employees feel valued. Your insights will be considered as we work towards enhancing our management approach and ensuring a positive experience for everyone. We value your contributions and wish you the best moving forward. Thank you.

5.0

Feb 12, 2026

Good for students

Coffe specialist

Recommend

CEO approval

Business Outlook

Pros

good pay and hours and low stress

Cons

clique management and hard to move up from entry level

Nespresso Response

4mo

Hello, Thank you for sharing your thoughts on your experience while working at our company. We are proud to provide our people with a Total Rewards package which includes market competitive salary and various bonuses. We also make sure that our employees have a healthy work-life balance, and we are glad that you appreciate our efforts in this area. We appreciate you providing feedback about career growth. We want everyone to feel that they have support in their career aspirations and strive to create an environment where our employees feel valued and respected. Your review is much appreciated and we will make sure to pass it to the appropriate teams. Wishing you well in your new endeavors. Thank you.

4.0

Feb 11, 2026

Great Environment

Sales associate

Recommend

CEO approval

Business Outlook

Pros

was fun, manager was especially kind and caring and got great sales experience

Cons

felt like customers were a little more intense at this location versus other sales places i've worked at

Nespresso Response

4mo

Hello, Thank you for taking the time to share your feedback with us. We are thrilled to read that you recognize our efforts in creating a positive environment for everyone to develop their skills. It is especially delightful to know that you appreciate our leadership team, as we want our employees to feel cared for. We understand a retail environment requires a lot of customer interaction and we greatly appreciate the efforts of our people to provide quality service to all customers. We wish you the best. Thank you.

Viewing 211 - 213 of 1,875 Reviews

Jobs at Nespresso

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Retail Sales Associate

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Retail Sales Associate

Retail Sales Associate

Nespresso

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