Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Dec 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Experience working with many people

Cons

Standing up all time, not allowed to sit

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Nespresso Response
1y
Hello, Thank you for sharing your review with us. We are pleased to read that you cherish the experience of working with different people at our company. Regarding the cons you outlined, it's unfortunate you're not fully satisfied with your experience. At Nespresso, we greatly value the efforts of our employees in delivering the best service, and it's important for us to ensure that everyone is provided with comfortable work conditions. Your feedback is significant and valuable to us, as we constantly seek to improve. You are always welcome to reach out to your former local HR team to share further your concerns. Wishing you the best with your new endeavors. Thank you.
4.0
Dec 10, 2024

Best Junior Starting Experience

Recommend
CEO approval
Business Outlook

Pros

Great Team and Product Training provided

Cons

The benefits were not reflecting our workload

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Nespresso Response
1y
Hello, Thank you for taking the time to provide us with your feedback. We appreciate your positive comments about our great team and products, as well as the training provided. It's wonderful to hear you had a positive experience in these aspects. We understand your concerns regarding the benefits not reflecting the workload and strive to ensure that our benefits package aligns with the efforts and contributions of our employees. We value your feedback and will take it into consideration as we review and make improvements to our benefits program. Our aim is to create a fair and supportive work environment where employees feel their efforts are recognized and rewarded appropriately. If you would like to provide further details or discuss your concerns in more depth, please feel free to reach out to your former local HR team. We wish you all the best in your new endeavors. Thank you.
4.0
Dec 9, 2024

My Honest Experience

Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive, especially for sales roles. I found the pay to be slightly above average compared to similar positions in the industry. Employees also receive a bi-monthly coffee allowance, which is a small but appreciated perk.

Cons

Be prepared for a fast-paced environment, particularly during the Christmas season when the workload significantly increases. Weekend work may be required, so flexibility is important.

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your thoughts with us. We appreciate your positive comments regarding the competitive compensation and the bi-monthly coffee allowance. It's great to hear that these perks are valued and appreciated by our employees. Regarding the cons you outlined, we understand the concerns about the fast-paced environment. In this regard, at Nespresso, we recognise the importance of flexibility and strive to create a work-life balance that meets the needs of our employees. Additionally, we emphasize maintaining a calm and professional demeanor, even under pressure. This is something we continuously emphasize and encourage among our team members. At the Company, we are committed to addressing any issues promptly and creating a healthy workplace for all employees. If you would like to provide further details, please don't hesitate to reach out to your local HR team. Your feedback is invaluable in helping us improve and enhance the employee experience. Wishing you the best of luck in your career. Thank you.
Viewing 214 - 216 of 1,874 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.