Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
May 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at nespresso is the typical retail experience

Cons

Management needs a huge improvement.

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Nespresso Response
1y
Hello Colleague, Thank you for your feedback. At Nespresso, we invest a great deal in our people, teams, and organization to create a culture where people respect and inspire each other to succeed. It is important to us that everyone is properly supported and can work together well. Your input is valuable as we continuously work towards creating a sustainable workplace for everyone. You can also reach out to your local HR team to provide them with more details. Wishing you the best of luck at Nespresso. Thank you.
2.0
May 13, 2025

Work life balance

Recommend
CEO approval
Business Outlook

Pros

Great pay - Great bonus Great benefits

Cons

Work load Hours Team dynamics Upper management

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Nespresso Response
1y
Hello, Thank you for sharing your feedback on your experience at Nespresso. We're pleased to hear that you did appreciate our market-competitive Total Rewards package with various bonuses and benefits we provide to all our employees. Regarding the cons you brought up, we are committed to creating a healthy and balanced process with a manageable workload for everyone. It is also important to us to make sure that our people receive all the necessary care and support so that everyone can thrive and succeed together. This review is crucial in helping us create a better workplace. You are also always welcome to reach out to your former local HR team with additional details. We wish you well in your new endeavors. Thank you.
5.0
Apr 15, 2025

Great place

Recommend
CEO approval
Business Outlook

Pros

Really amazing managers who cared

Cons

The amount of traffic from customers

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide us with your review. We are delighted you appreciate your management. At Nespresso, we invest a lot in our management team so that everyone is works together well and is cared for. Regarding the cons you brought up, we greatly value the efforts of our employees in providing quality service. It is important to us to ensure comfortable working conditions and proper support for everyone. We value your feedback and advise you reach out to your local Management or HR team to discuss your concerns in more detail and find the best possible solution. Wishing you the best in your career at Nespresso. Thank you.
Viewing 232 - 234 of 1,875 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.