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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Nov 25, 2023

      The pay is good, the atmosphere was alright

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Once you’re able to get into your zone, you’re able to complete your tasks efficiently. When dealing with customers, I barely had any issues with them. I also liked how I was paid weekly instead of biweekly. Overall, it was a nice retail job!

      Cons

      I don’t have much to say about the company (even though I don’t like Nestle). My main issue is the unprofessional environment one of the leads created when things weren’t done their way especially towards their younger workers.

      avatar
      Nespresso Response
      2y
      Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. If you would ever like to discuss the environment in your specific store in more detail, we encourage you to reach out to your HRBP. We wish you all the best. -Your Nespresso HR Team
      2.0
      Nov 12, 2023

      Disjointed and toxic

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quarterly coffee credit, pay and benefits.

      Cons

      Upper management and corporate expectations are absurd. Antiquated POS system makes the customer and employee journeys stressful. HR department is run by amateurs who create a hostile and unpredictable work environment. Nespresso values only apply to some. Irresponsible upper management do not understand professionalism.

      avatar
      Nespresso Response
      2y
      Hello, Thank you for taking the time to provide feedback on your experience at Nespresso. We appreciate your positive comments about the quarterly coffee credit, pay, and benefits. It is great to hear that these aspects have contributed to your overall satisfaction in your position. Regarding the cons, we appreciate your sharing areas where you believe there is room for improvement. We recognize the importance of a modern and user-friendly system that enhances customer and employee experience. We prioritize a professional and inclusive work environment. Also, we are committed to providing leadership training for our employees to become experienced professionals who can effectively handle employee relations with respect and equity and create a positive workplace culture as well as drive success. If you have any further suggestions or concerns, please do not hesitate to reach out to your former HR team. Wishing you well in your future endeavors. Thank you.
      5.0
      Oct 17, 2023

      Work review

      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      coworkers, free coffee to drink and try, fun work environment, coffee machine, employee points for gifts

      Cons

      day to day repetitive work, big shipments of coffee to merchandise

      avatar
      Nespresso Response
      2y
      Thank you for taking the time to leave a very positive review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team
      Viewing 271 - 273 of 1,875 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.