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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Sep 12, 2023

      Wasn’t great

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee, and fun freebies

      Cons

      Stressful and rude customers, poorly designed store caused lots of issues

      avatar
      Nespresso Response
      2y
      We appreciate you taking the time to share your feedback. At Nespresso, we value the work of our customer facing teams and are constantly looking for ways to innovate and further support them. Please reach out to us directly if you would like to discuss further. -Your Nespresso HR Team
      5.0
      Sep 7, 2023

      Good

      Student job
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good energy Different workshop in month

      Cons

      The distances sometimes is so far

      avatar
      Nespresso Response
      2y
      Hello Colleague, Thank you for sharing your feedback with us. We are happy to know that you enjoy the working atmosphere. At Nespresso, we aim to build an environment that empowers people to succeed, as well as offer different training opportunities to everyone. Regarding the cons you mentioned, it is upsetting that you find the distances rather large. Our employees are our top priority, and we always strive to provide comfortable working conditions for them. If you want to share some additional comments with us, please, contact your local HR team to discuss your concerns. Wishing you continued success at Nespresso. Thank you.
      3.0
      Aug 10, 2023

      Great and not so great

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing benefits, excellent coffee, great sustainability message.

      Cons

      The store manager was a horrible human being. No one seem to care or were willing to do anything about it.

      avatar
      Nespresso Response
      2y
      We appreciate you taking the time to share your feedback. We are so pleased to read you found amazing benefits. Regarding your constructive feedback, it’s worth noting we invest significantly in our employees’ learning and development. This applies especially to our managers, to equip them to lead with empathy and compassion. Our HR team is ready to respond when notified if managers are not meeting these expectations. Let me assure you, Nespresso is dedicated to fostering an environment that inspires and excites our employees. Please reach out to me directly if you would like to discuss further, I would welcome the opportunity. Barbara LaRocca VP of HR
      Viewing 280 - 282 of 1,875 Reviews
      Related searches: Nespresso jobs | Nespresso salaries | Nespresso benefits | Nespresso interviews
      ReviewsNespresso reviews

      Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.