Nest reviews

3.7

83% would recommend to a friend

(202 total reviews)

Marwan Fawaz

98% approve of CEO

67% positive business outlook

Nest has an employee rating of 3.7 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nest employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

202 reviews
1.0
Sep 5, 2014
Recommend
CEO approval
Business Outlook

Pros

The connected home and devices are a really awesome cool space to be in, and Nest is the leader in that space. Nest is a media darling. People think Tony Fadell is amazing so you get to put on your resume you worked for a Time magazine 100 (and you do work for him, not Nest). Another awesome part of working here is that everyone external thinks the company is awesome, so you'll have a nice resume boost. On paper you'll be part of something people think is cool. The first product is indeed awesome and is the iPhone of thermostats. After that, there isn't a lot of substance. It is a one trick pony, and flat at that. There are people passionate about the brand. Nest has a strong in-house creative team. You will find some individuals that are really smart and fun to work with. You are part of Google after all, so the benefits are the best you'll ever find. Food at Google is amazing and will be with new campus.

Cons

There is a lot of animosity and territorial battles among teams. This is creating a pretty horrible culture in which employees are just flat our disrespecting each other. Feels like people don't want to be here despite the passion early stated above. Decisions that should happen at the manager level or below and only take 20 minutes end up getting put into Keynotes and going all the way to the top for Tony approval. This means so much time is wasted on the easy stuff and that the really important decisions and work is rushed. The least agile company I've ever been at. Deadlines get pushed back constantly, not for lack of resources, but because of constant meetings and planning: MRDs, PPRs, blah blah. Just do it! Keynote presentations galore. People at the lowest level wasting time making Keynotes they shouldn't. Emails at 10PM for things to be completed by 9AM... really? There are several employees that seem to be just counting the days to their 1 year cliff so they can collect their share of the 3.2 billion buyout and stopped caring about making a great product. You'll hear things like, "only X number of days left" A whole lot of yes men going around saying, "Tony said", "Tony wants" when they likely weren't even in those meetings. No one is thinking for themselves and the best ideas are not heard if the people in the room think Tony wants blah blah blah. Smart people having redundant meetings over and over and over and over and over.... because it's what the culture does, not because they want to be in the meeting. People don't really work together. It is all a facade.

1.0
Feb 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Ultimately Nest produces some amazing products, it's just disappointing that it comes at the expense of the people building them.

Cons

The management expects to be able to deliver on time, even when they change requirements daily (up until shipping) and the deadlines don't change. This squeezes QA, designers and developers EVERY SINGLE PROJECT, causing much more stress and forcing people to regularly work nights and weekends. I understand when things change due to market shifts, but most of the changes have to do with poor planning and nobody is held accountable for this. There's never time to work on infrastructure and Tony is always literally yelling about how things aren't good enough or that features should just be there, when they were never planned or specced.

1.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Considered on an individual level, there are some really smart, hardworking, and cool people here. Thermostat is brilliant, and very well designed. Protect has a lot of potential (not quite there yet). Current projects in development are theoretical game-changers. Being part of Google has all the perks you've heard about (amazing benefits & salaries).

Cons

Most broken development process I've ever seen. Every idea you have about how software/hardware should be made properly; assume the opposite is happening here. EVERYTHING has to go to Tony or Matt for approval. This is an incredible waste of time and resources and leads to a lot of negative feelings. When a founding partner is reviewing design colors on a webpage or copy text, no one wins. I've never seen a company so dependent on Keynote/Powerpoint presentations. It is not uncommon to get updated slide decks on a daily basis (with minimal variation), which makes it challenging to follow where we are in projects. Meetings: I have been in meetings with sixty people in which everyone is simply following along while a Project Manager reads a Word document out loud. For one hour. The culture is so heavily dependent on useless meetings that it takes months to get anything out the door. There are meetings to prepare for other meetings. I wish that was a joke. 24/7 culture: Receiving meeting invites at 1am, for a 10am meeting the same day is not uncommon. This has only happened to me a handful of times, but many people complain about this regularly so it must be widespread. If you give a manager your phone number, you can / will be texted at "off the clock" hours regularly. Groupthink: Everyone complains about all of the above things, and knows it's wrong, but no one seems to have the power to stop it. This is due, in part, to the deification of Tony..."Tony wants ___" or "Tony thinks ___ so we have to do it that way" is not uncommon to hear. Once Tony gives something a thumbs up, if further down the development chain, it turns out to have been a bad idea, no one will put the brakes on because "it's already been approved". This is a disastrous way to ship products. There is a huge percentage of the employee population that is formerly from Apple. People who came from Apple REALLY want you to know about it. I've overheard "Apple is our DNA" so many times I get sick. Apple is known to be a terrible place to work, and maybe that explains a bit about how things are here. Doesn't make sense for people to spout off about it so often, unless they're purposely trying to unbalance people with an Us vs Them work environment. The recent Dropcam acquisition is going horribly, by anyone's account. Spending time in their (soon to be former) SF office is like visiting a funeral home. Nest took a brilliant team, making an amazing product, and is currently in the process of destroying it due to all the culture warfare items mentioned above. Dropcam obviously had no idea what they were getting into when they signed the deal, and they must really regret it now. Talking to the people there, it sounds like they had an incredible team (they refer to themselves as "Dropfam") and incredible passion for their products. They are currently being "integrated" into Nest teams, which does not seem to be going well. I'm hearing that some teams are being broken up, with demotions for senior people and things like that. Seeing them in meetings is like watching people who just crawled out of a car crash: they appear dazed, like they can't believe this is their reality. I hear that they have already lost some people, and my guess is that will only get worse when they move to Palo Alto. Lucky for them they won't be moving into the current digs which are horrible (particularly the 900 building which should be condemned). It's anyone's guess how the camera and software products they made will fare, but based on early project slideware I've seen, it's going to get worse before it gets better.

Viewing 10 - 12 of 202 Reviews

Glassdoor has 262 Nest reviews submitted anonymously by Nest employees. Read employee reviews and ratings on Glassdoor to decide if Nest is right for you.