Nest reviews

3.7

83% would recommend to a friend

(202 total reviews)

Marwan Fawaz

98% approve of CEO

67% positive business outlook

Nest has an employee rating of 3.7 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nest employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

202 reviews
1.0
Sep 16, 2014
Recommend
CEO approval
Business Outlook

Pros

- there are a lot of really smart people who want to change the broken culture and process - the space is extremely interesting, and if we can some how right this ship, we have an opportunity to shape the future of the connected home for generations - being a part of Google offers great perks in the short term and potential salvation in the long term

Cons

- the culture is tyrannical, from concept through execution, all ideas come from the top. every single detail for all 700 employees, whether it be a slight scheduling change, a minor UI change, marketing copy, or even internal communications -- all of these require approval from Tony (the CEO) - the tops down culture has transformed us into a slow moving sloth of a company that demotivates an extremely smart and (once) tenacious team. there's a huge opportunity in front of us, but we will miss it if we cannot right this ship soon with systemic changes. - every step of progress requires pitching to Tony in the form of keynote decks (yes, that's not a typo... even though Google bought us, we still use keynote to communicate literally everything). There's a running joke around the company that we're the most overqualified group of keynote deck builders in the world. If you want to go somewhere to SHIP products instead of making slides, this is not the place for you. But be warned, before you can present your ideas to Tony, be ready to do multiple dry-runs with your team before the "big show." Watch your spirits crumble as your ideas are replaced by your team's suggestions to manipulate the conversation in their favor - "Tony won't like that, change it to this" or "give Tony some choices, so he feels like it was his idea." Instead of innovation, we spend countless hours thinking of ways to get Tony to sign off on an idea. - once an idea has Tony's approval, we stick with it no matter what, because going back and changing it would require countless more hours of even more keynote decks, more dry runs with your team to prep for the Tony meeting, followed by the actual Tony meeting - which may or not go in your favor. If that doesn't sound like fun, then just stick with the old idea. It may not be great, but it's approved. Sound like innovation? If so, then sign up now... you're going to love it. - because everything relies on Tony's approval many of the more savvy vets will tell you that Tony said X even when he didn't. This can be an effective way to get less savvy newbies to abandon ideas that could threaten the status-quo. some vets realize that rocking the boat could jeopardize their power, so this is a very effective way to thwart those pesky little upstarts that actually want to change things. - we're still leveraging archaic software methodologies from last century (read: waterfall). in some cases we claim to be "doing agile" but dividing work into sprints and then doing long and arduous stand-ups does not agile make. When all ideas come from the top and teams are not empowered to change ideas during the implementation phase, so it's waterfall with lipstick.

1.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Considered on an individual level, there are some really smart, hardworking, and cool people here. Thermostat is brilliant, and very well designed. Protect has a lot of potential (not quite there yet). Current projects in development are theoretical game-changers. Being part of Google has all the perks you've heard about (amazing benefits & salaries).

Cons

Most broken development process I've ever seen. Every idea you have about how software/hardware should be made properly; assume the opposite is happening here. EVERYTHING has to go to Tony or Matt for approval. This is an incredible waste of time and resources and leads to a lot of negative feelings. When a founding partner is reviewing design colors on a webpage or copy text, no one wins. I've never seen a company so dependent on Keynote/Powerpoint presentations. It is not uncommon to get updated slide decks on a daily basis (with minimal variation), which makes it challenging to follow where we are in projects. Meetings: I have been in meetings with sixty people in which everyone is simply following along while a Project Manager reads a Word document out loud. For one hour. The culture is so heavily dependent on useless meetings that it takes months to get anything out the door. There are meetings to prepare for other meetings. I wish that was a joke. 24/7 culture: Receiving meeting invites at 1am, for a 10am meeting the same day is not uncommon. This has only happened to me a handful of times, but many people complain about this regularly so it must be widespread. If you give a manager your phone number, you can / will be texted at "off the clock" hours regularly. Groupthink: Everyone complains about all of the above things, and knows it's wrong, but no one seems to have the power to stop it. This is due, in part, to the deification of Tony..."Tony wants ___" or "Tony thinks ___ so we have to do it that way" is not uncommon to hear. Once Tony gives something a thumbs up, if further down the development chain, it turns out to have been a bad idea, no one will put the brakes on because "it's already been approved". This is a disastrous way to ship products. There is a huge percentage of the employee population that is formerly from Apple. People who came from Apple REALLY want you to know about it. I've overheard "Apple is our DNA" so many times I get sick. Apple is known to be a terrible place to work, and maybe that explains a bit about how things are here. Doesn't make sense for people to spout off about it so often, unless they're purposely trying to unbalance people with an Us vs Them work environment. The recent Dropcam acquisition is going horribly, by anyone's account. Spending time in their (soon to be former) SF office is like visiting a funeral home. Nest took a brilliant team, making an amazing product, and is currently in the process of destroying it due to all the culture warfare items mentioned above. Dropcam obviously had no idea what they were getting into when they signed the deal, and they must really regret it now. Talking to the people there, it sounds like they had an incredible team (they refer to themselves as "Dropfam") and incredible passion for their products. They are currently being "integrated" into Nest teams, which does not seem to be going well. I'm hearing that some teams are being broken up, with demotions for senior people and things like that. Seeing them in meetings is like watching people who just crawled out of a car crash: they appear dazed, like they can't believe this is their reality. I hear that they have already lost some people, and my guess is that will only get worse when they move to Palo Alto. Lucky for them they won't be moving into the current digs which are horrible (particularly the 900 building which should be condemned). It's anyone's guess how the camera and software products they made will fare, but based on early project slideware I've seen, it's going to get worse before it gets better.

5.0
Sep 12, 2014

Right place, right time

Recommend
CEO approval
Business Outlook

Pros

You really get the feeling like you are in the right place and right time in a budding industry. Employees share a sense that what they are doing really matters and there is a true sense of ownership of our products and our culture. I would have to say without a doubt the best thing about this job has been working on my team. There are times it is a bit overwhelming interfacing with so many people in such close quarters, but the up side is you always feel like you always have the pulse of what's going on. I've also found that Nest, even after the acquisition, has retained it's scrappiness and is still of a size that allows individuals to identify opportunities or issues we are facing and then take those challenges head on.

Cons

The biggest challenge here is there is so much that needs to be done. The hard weeks are when everything seems to come at you at once. Sometimes it feels like you have to block time and sneak away to get some serious heads down work down.

Viewing 190 - 192 of 202 Reviews

Glassdoor has 262 Nest reviews submitted anonymously by Nest employees. Read employee reviews and ratings on Glassdoor to decide if Nest is right for you.