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Netcracker Technology

Engaged Employer

Netcracker Technology reviews

3.5

64% would recommend to a friend

(2,867 total reviews)
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Andrew Feinberg

72% approve of CEO

62% positive business outlook

Netcracker Technology has an employee rating of 3.5 out of 5 stars, based on 2,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Netcracker Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Sep 22, 2016
Recommend
CEO approval
Business Outlook

Pros

You may get good CTC/package if you are coming from the same domain as that of NetCracker - Telecom. I don't think there is any other real advantage of joining here.

Cons

Work: Employee Designations/Roles have no relation with what they are actually doing inside the office. Architects are doing coding and cosmetic bug fixes. Tech Leads are just reading documents. Team Leads are monitoring the time when you come to the office and when you leave the office, how much time you spent on lunch, how much time you spent on coffee. Non-technical team leads assign work and set deadlines. Technology: The only thing that NetCracker has is their framework - which is all working and well developed by Russian counterparts. Biggest enhancement that you do is adding a couple of buttons or adding a couple of attributes in calls to the third party system. Management: No control of Indian management, they are just puppets and they don't have any work more than playing carrom in the pantry along with their team. All policies/rules are determined by Russian people. Except for Senior BAs and Managers, nobody gets a laptop - not even senior members. Facilities/Administration: It takes 20 days to get your ID Card printed and more than 6 months to get the appointment letter - that too if you are lucky. They have a cafeteria which is a little smaller than a washroom in other companies. What they serve in the cafeteria is Tea/Coffee, and that's it! You can of course buy 1 slice of Maggi noodles at 25 Rupees, at a so-called subsidized rate, from a small homemaking vendor. In terms of IT systems, while other companies are striving to get their employees best of class IT systems to improve productivity, this company is still relying on assembled computers, single monitor, headphones worth Rupees 500, no desk phones, of course. The washroom is too much dark. In-ceiling sockets for CFLs, which has the capacity of holding 2 CFLs, the company would always put only one; for no known reason. Washroom hangers are always occupied because security and office boys keep their casual clothes hooked on hangers after they change into uniform. There are 2 meeting rooms and 1 small assembly hall, all sharing only one projector!! Assembly hall seems (in fact entire office) seem to be using second hand furniture purchased from previous company which was operating on same location earlier. Completely third class interior. There is no automated AC or light control, you need to ask security to switch ON AC and lights every time. Only if you are lucky, you can get a dustbin, or keep sharing! Because sharing is caring!! Walls of the office is same as it was given by the builder, white color, and rough. No lamination, no company logos. Company has changed their logo quite some time back, but still on ID card, office entrance - same old 1700 century logo exists. They claim to have free transportation and they will talk about it 100 times whenever possible - as if they are spending millions of dollars! Nothing fancy about it. Old Tempo Traveller they are using. Only one shift of transportation. If you are late to leave from office for whatever reason - it will be manager's own choice to approve reimbursement or not. Whenever you ask about any other facilities, they will keep boasting about Free Transportation. While other giants are getting rid of fixed hours of working, access cards to check in-out timings, these people are proudly saying YOU MUST spend 9 hours in office, it is being monitored. (Though employee doesn't have an option to see when s/he swiped in or swiped out.) Interviews: The interview will be really good and technical one. They ask you questions/programs/use cases/etc. at a level that you feel like you are going to work in a company superior to Google or Oracle. But, don't get carried away by that. Interviews and real work are exactly contradictory. Interviewers say we are working on x y z fancy technologies - they are right because the product is designed with these beautiful technologies, but what you are to do is only cosmetic changes. Training: There is a long list of training for first 2-3 months, which is followed by exam always, which you need to clear with 70% criteria in 2 attempts. These courses of training are hopeless because they are kind of instructor notes, without head and foot! Once you complete the training and get on ground, you will realize, you have learnt nothing. Exam questions are any incomplete line picked up from the lecture slides, which you need to complete. Overall growth: There is no platform or opportunities for individual's overall growth as such. Advice to likely victims: Don't join this company if you want to do really good technical work or you want to gain real business knowledge.

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Netcracker Technology Response
9y
Thank you for taking the time to write this review. With our strong commitment to providing excellent customer service, we make training a priority and ensure our employees have thorough knowledge on our products and systems before working on a project. There are multiple trainings offered past the first few months. Please contact the Career Development Center for further information on what is available to you.
1.0
Jul 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Salary Recruiter may sound sweet and hospitable.Don't fall in to their trap and promises.

Cons

Where do I start : 1. False promises from HR - joined as Tech Lead .Regret the decision till now.HR will promise a lot of things.Don't fall for salary trap.You won't have a team under you if you join as a tech lead.You will be working on their tool throughout your tenure here. 2. Late appraisals - The appraisals will take 15 months to take effect. you will lose 3 months or a quarter to their tactics.This is companies first year in Pune and appraisals were supposed to be effective in July.No information about appraisal yet.No intimation about the delay to employees.Appraisals delayed by a quarter(i.e. 18 months from April ) in their Bengaluru and Hyderabad offices since a few years 3. Admin and Facilities-- The guys don't even have proper housekeeping staff and basic necessities in their toilets/pantry, Old worn out tempo traveller instead of cabs.Pick points far from home (good joke).If you are lucky might be near your home, They height was their ANNUAL FUNCTION organised in May'16 in a rented cafeteria with non-AC facility where everyone was sweating.Can you believe it is a MNC ! 4. Promised me snacks and cab provided by company -No such services.Coffee machine dispenses froth.No canteen. Sometimes they run out of toilet papers and tissues.No tissues in pantry.Worst facilities in my decade old IT career across reputed and small scale companies 5. Unprofessional Environment- You will most likely be assigned to Russian manager who struggles to speak English and communicating would be the foremost challenge.Mostly you will be sitting idle or doing a freshers job.The Russian management/managers are incompetent and expect you to do freshers job.No help or support from them as they struggle with language and the technology and basic work etiquettes. Highly unprofessional environment.. 6.TECHNICAL SUICIDE for fresher and mid level - You have to work on their tool called Netcracker and no technology exposure.You will end up forgetting everything and be good for nothing when you are out of here. 7.Dictatorship and slavery under Russian management -- If you join,you might experience what life was under British Raj. Indian management is a slave and puppet to Russian people.Don't be surprised if you see a decade younger Russian leading a 10 year + experienced guy in their Indian offices. No career growth.No equal opportunity company. Lastly,if you have any doubts and still want to join,ask any employee who joined the organization at least 6 months ago.You will get your answers.

2.0
Dec 12, 2015
Recommend
CEO approval
Business Outlook

Pros

This review is for only developers who plan to join NetCracker Bangalore, 1. Work may sometimes rarely be exciting because it is brand new work that you have not experienced before. But, this excitement is short lived within less than 1 month. 2. You might interact with helpful and nice Russian/Ukraine/Bangalore people if you are lucky. 3. You may get onsite if you are very very very lucky. 4. The salary pays the bills.

Cons

1. Work can start even if proper trainings is not provided or done. 2. Sometimes, no proper documentation is found to speed up your work. 3. No domain learning. No end to end customer requirement/solution is explained to you. 4. A task is assigned to you and you should finish it even if end to end customer requirement/solution is not explained to you. 5. No team bonding. 6. No rewards/recognition/bonus for extra hours put in. 7. In the Engineering Side, the ratio of non-developers to developers is like 1:2. The company has too many leaders/managers. So, no chance of career growth/promotion. Most managers are useless because they just talk/suggest nonsense and wont provide the solution and wont code also. 8. Managers/HR/Bangalore Management are puppets to senior NetCracker management. They have zero power in the company. They just say "YES" to their boss. 9. Most managers are selfish and just want their own goals to be achieved. They dont care about subordinates’ happiness or career growth. They mostly just use their subordinates for their own personal project success. 10. There are projects that has good deadlines or tight deadlines or extremely bad “mission impossible” deadlines or you might be in on bench also. This depends on your luck on which project you work for. You might be on bench for weeks/months in a worst case scenario. 11. Most work is repetitive or boring or frustrating. 12. Some Business Analysts/Managers/Architects dont know how to plan projects accurately. So, the developers will have to slog to achieve deadlines. 13. Some Business Analysts/Managers/Architects agree to impossible customer requirements blindly. So, the developers will have to slog to achieve deadlines. 14. Some Business Analysts/Managers/Architects make design defects in the design. So, the developers will have to slog to achieve deadlines. 15. If deadlines are missed or if the tasks are not achieved, then the developer is blamed for it. 16. You are compared to the smartest Russian developers who are well trained and skilled and it is almost impossible to compete with them. Negative Feedback given by the manager is hidden from the developer. This is not debatable and the feedback is final. 17. If you have negative feedback from company for 2-3 projects, then the company will make you leave within less than a week. No job security. 18. You are expendable to the company if you are not assigned to any project. 19. For every project that you work on, you are reevaluated on performance and a feedback is given. 20. Before joining any project, there is an interview. If you fail it, then you cant join the project. 21. Because of the interview process, you can never improve your programming language skill set also. 22. This company is not suitable for 9:00 A.M. to 5:30 P.M. people. Be prepared to work extra hours into the night also to sync up with the Russian/Ukrainian time zone. 23. Most of the working days does not have work life balance. 24. Salary is just average but not great. 25. 90% of things that you learn in NetCracker is useless once you leave the company. 26. Since, there is no domain knowledge gained, no new language skills learned and no promotions/career growth, you are the exact same person when you join and leave the company. It is really really hard to crack any job interview. 27. Irrespective of your job title, whether you have 2 or 5 or 10 or 15 or 20 years IT experience, if the company wants you to code, then you have to code. You will be evaluated in it and a feedback will be given on it. 28. Irrespective of your job title or promotion, you will still continue to work as a developer and there will be no subordinates reporting to you but only additional extra expectations by manager on faster delivery dates. Your job title has zero value in the company. 29. There is many projects which has micro management on every task and sub-task. So, there will be daily tasks (sometimes with impossible deadlines) that has to be met everyday. 30. There is even micro management to even how the code is written based on some imaginary guidelines. You will be wasting time by reworking code thousands of times just to please some people and still, you might get negative feedback as they will claim you wrote the stupid code in the 1st place. 31. The company is not meant for average and below average developers. This company is meant for the selfish lone wolf who is an extremely smart coder and who is here not to make friends but to solve problems. 32. This company is not meant for fun/friends/culture but only for true professionalism in work. 33. There is no forum in NetCracker to address your concerns. 34. Zero clue as how appraisals/ratings/hikes/promotions are decided. Looks like a lottery ticket or must be Rock-paper-scissors game. 35. To get faster access to information or to get work done faster, it is good if you knew Russian. 36. Almost all the lead/managers positions available for projects in NetCracker Bangalore Office are given to Russians either from Bangalore Office or Russian Office. So basically, the lead/manager positions are taken by Russians and the Bangalore office is just stuck with the coding development. So, basically, lack of job growth opportunity irrespective of whether your job title deserves it or not. 37. Don't be surprised if people younger than you by so many years is your lead/manager and they will have no hesitation to make you work like a slave and give negative feedback if you don't perform as per their expectations (sometimes impossible expectations). 38. You will just remain a coder forever if you stay in the company. 39. Most of the Russian leads/managers prefer to work with only Russian colleagues and they are just forced to work with Bangalore team just to please senior management. So, there is always a sense that you are working in a place/project where they actually don't want you there, so you will feel alienated in some of the projects. The delivery of your work is affected if your Russian colleagues don't chat English well. 40. Since you jump from project to project, maybe, 3-6 projects in a year, it is hard to forge long-term permanent friendships because each new project is always a new team and most of the projects will not have time for any non-work interaction. So, basically, you become alienated even in your own company. 41. There is no reward for being a team player. So, finish your work first always because you will only rated based on your work only. Help others only if it helps in your feedback/ratings. This is the perfect company for selfish people. 42. Don't expect any reward for finishing work faster or achieving a deadline. They just assign the next task. So, if you finish the tasks faster; then you are just rewarded with more tasks. So, it is better to finish the task only on the final date. 43. 50% of the people in the engineering side wants to manage/lead a team but there is not enough developers in the company to delegate the work to or there is not enough projects in Bangalore Office. So, they have converted the extra managers/leads into developers or business analysts as a workaround. How will NetCracker deliver any solution if it does not have enough really experienced talented skilled developers (who do not want to lead/manage the team) in the NetCracker Bangalore Office? Because it is a known fact that nothing can be delivered to the customer without the developer. So, there is some useless people in the company who don't code but talk nonsense and just give orders/suggestions. So, there is some senior people (paid extremely high salaries) in NetCracker Bangalore who only talk but adds zero value in the company but just boss you around.

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