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      Network Rail

      Engaged Employer

      Network Rail reviews

      3.8

      74% would recommend to a friend

      (2,608 total reviews)

      Jeremy Westlake

      75% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Culture & values

      3.6

      Career opportunities

      3.1

      Senior management

      Network Rail has an employee rating of 3.8 out of 5 stars, based on 2,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Network Rail employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Apr 15, 2018

      A Great Place to Work, Despite the Cons

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wages, benefits and conditions very good when comparing jobs and skill set with equivalent companies. Most people are genuinely passionate and want to do the right thing. If you are ambitious and bright you can go a long way (if you’re ambitious and not so bright you can also go a long way!). Great safety and D&I message being delivered from the top. A job for life should you want it. Quite easy to move around the company into different areas with good training and further education opportunities. It can be an exciting place to work. Despite some frustrations (see Cons), I love it, and would recommend to those interested in getting people from A to B safely and, ahem, efficiently on Britain’s railways.

      Cons

      Like many monster organisations the inefficiency and waste is staggering. Top down management. An awful lot of middle management – the value being questionable. Any problems - the answer seems to be throw even more management at it. Poor performance is not dealt with. Despite good messages being preached, D&I has a huge way to go and things I’ve heard spoken at all levels are not acceptable. People can be promoted beyond their abilities and poor performance is not effectively dealt with. Relationship between HQ and the routes isn’t the best. Comms can be poor. Pace of change can be slow.

      avatar
      Network Rail Response
      7y
      Thank you for taking your time to leave us a review. We appreciate your feedback both positive and constructive! Reinold Talent Acquisition Manager
      5.0
      Mar 10, 2018

      Network Rail

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company that values its staff, genuinely cares and promotes health, safety and wellbeing

      Cons

      24/7 operations which can be draining sometimes when busy

      avatar
      Network Rail Response
      8y
      Thanks for taking the time to leave a review, we appreciate the feedback! Reinold Talent Acquisition Manager
      4.0
      Jan 31, 2018

      Great but complex company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The company provides excellent work/life balance. Flexible working in that you can choose your start and finish times suitable to your own needs. - Respectable amount of paid annual leave and five days of volunteer leave per year for those interested in volunteering for any charity or STEM event. - The assistant design engineering job is challenging and fulfilling. - 75% of season ticket from home to work place. - Lots of job opportunities from an engineering point of view. The company departments is generally very flexible with switching disciplines careers or departments. There have been maintenance engineers who have ended up as design or project engineers and mechanical engineers becoming signalling specialists. - Growing industry. Large and varied amount of projects like Digital Railway, Crossrail 2, electrification projects on Anglia, LNE, GW and Scotland and station enhancements. - Opens up to lots of external opportunities. - Strongly encourage safety culture. - Respectful colleagues. Diversity and inclusion encouraged. - An expensive work phone and possibly a laptop depending on role.

      Cons

      - Lots of politics, increasing as you get into a more senior position. - The company processes are a mess and the main cause of project delays, overspend as well as poor maintenance regimes. Too many people, interfaces, ideas and different key performance measures for different teams have led to more and more problems. - Many employees are resistant to change. - Graduate scheme could be managed better. The management team does not communicate well with its graduates, particularly when problems arise. - Departments are often trying to compete with each other for money and not collaborating effectively enough.

      Viewing 238 - 240 of 2,608 Reviews
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      Glassdoor has 2,889 Network Rail reviews submitted anonymously by Network Rail employees. Read employee reviews and ratings on Glassdoor to decide if Network Rail is right for you.