New Relic reviews

3.5

62% would recommend to a friend

(1,468 total reviews)
avatar

Ashan Willy

65% approve of CEO

53% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I truly appreciate the flexible working culture here, as it creates a healthy balance between professional responsibilities and personal life. The environment feels supportive and respectful, and that makes it easier to stay motivated and productive. I also find the compensation to be fair and aligned with the work expectations, which adds to the overall positive experience. One of the standout aspects is the amazing food service. The lunch options are really good, and the availability of snacks and the fresh shop makes the office experience even more convenient and enjoyable. It’s a thoughtful benefit that employees genuinely value on a day-to-day basis. The workplace culture also stands out because of the engaging celebrations and activities throughout the year. Events like Family Day, Christmas celebrations, Onam, and other occasions help bring people together and create a warm, inclusive, and family-like atmosphere. These moments make the organization feel more connected and people-oriented. In addition, the office support is efficient and reliable, which helps keep daily operations smooth. The open office setup is another plus, as it feels fresh, welcoming, and collaborative. Overall, it is a positive place to work with a good mix of flexibility, support, comfort, and employee engagement.

Cons

While there are several positive aspects of the company, there are also a few areas that need improvement. The HR system still feels a bit old school and could benefit from a more modern, employee-friendly approach. Although the benefits are good, the administrative support behind them feels quite limited at times, with a lack of depth in knowledge and a rather superficial handling of queries. In many cases, the team appears very busy, which can make it difficult to get timely and effective support. The lady who joined new feels that she knows everything. Another challenge is that managers above my grade often seem to be under pressure from global expectations, but there is not always enough clarity in terms of goals, priorities, or execution. This can create confusion and make alignment more difficult at the team level. Commute and infrastructure are also areas that could be better supported. Office transport is not provided, and parking is very limited, which can make the daily travel experience inconvenient for employees. Overall, while the company has many good qualities, these operational and support-related gaps affect the employee experience and would benefit from attention.

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New Relic Response
2d
Thank you for sharing your experience and for your leadership as a Manager in Hyderabad! We are thrilled that you love our flexible culture, office events, and dining options. We also appreciate your candid, constructive feedback regarding transport, benefits administration, and goal alignment. Your insights are incredibly valuable as we continuously work to modernize our support systems and ensure our teams in India are set up for success.
5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

New Relic is a very good company to work in for Hyderabad and Bangalore locations

Cons

Not very much flexible in Remote work, Struggling to make their business most profitable

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New Relic Response
2d
Thank you for sharing your experience and for your 3 years of impact at New Relic. We are proud to have a strong company culture in Bengaluru and Hyderabad. Your feedback regarding remote work flexibility and our business focus is appreciated as we continue to grow and refine how we support our teams globally.
5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Man, this was a great company back in the day. Almost everyone is gone now.

Cons

Horrific middle management. This was all a long time ago though. The people I worked with are all gone.

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New Relic Response
1w
Thank you for taking the time to share your feedback. We are glad to hear you have fond memories of your time with us and the colleagues you worked alongside. We also acknowledge your comments regarding management, and we appreciate your perspective as we continue working to support our teams and shape our culture. We wish you all the best in your next chapter!
Viewing 4 - 6 of 1,468 Reviews

Glassdoor has 1,576 New Relic reviews submitted anonymously by New Relic employees. Read employee reviews and ratings on Glassdoor to decide if New Relic is right for you.