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New York Public Library

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New York Public Library reviews

3.5

58% would recommend to a friend

(615 total reviews)
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Anthony Marx

53% approve of CEO

44% positive business outlook

New York Public Library has an employee rating of 3.5 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

615 reviews
2.0
Dec 15, 2019

Not your dream job!

Recommend
CEO approval
Business Outlook

Pros

They have a staff discount in the shop, if that's your thing.

Cons

President Tony Marx is unfit. Chuck Schumer's wife is the CFO of the Library. BIPOC are primarily in "paraprofessional" jobs - i.e., not librarians - except at the Schomburg Center. Very unfriendly to LGBTQ+ visitors *and* staff. Schwarzman Building is dirty, crowded with tourists and not fit for research or work, and yet there are really expensive rentals in the building all the time. Library departments regularly lack basic office supplies. Staff are under-compensated. There is little room for upward advancement as many management jobs are never advertised (internally or externally). Staff do not have access to private restrooms. Staff lounge (<800 sf) is open to anyone who "works" in the building, including individuals who may be temporarily in the building (like construction contractors). Schwarzman Building is considered "the best bathroom" in midtown, and that's why people visit. No gender-neutral restrooms. Family restrooms in the Schwarzman Building are primarily used by single men. Food is prohibited in the Schwarzman Building, allegedly to deter vermin, but the Library Lions dinner and other black-tie events are held, with food and drink, in the Main Reading Room and other collections spaces. This double-standard is rampant at NYPL. There's almost nothing in the stacks - it's used as storage space for NYPL Events. Collections are disturbingly segregated. Items that fall under "American history" as well as "African-American history" are only found at the Schomburg Center.

5.0
Sep 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Everyone there is very kind and understanding. It was a great entry-level job!

Cons

Management sometimes wasn't as present as they maybe should've been, however, they still were very on it with schedules and payment!

2.0
Nov 28, 2017

NYPL very disappointng

Recommend
CEO approval
Business Outlook

Pros

Community organizing, sharing knowledge, helping children

Cons

Library managers are incompetent and petty. It is absurd that some of these managers have the jobs they do - many of them think that Joel Olsteen is brilliant and that Twilight was a masterpiece.

Viewing 40 - 42 of 615 Reviews

Glassdoor has 666 New York Public Library reviews submitted anonymously by New York Public Library employees. Read employee reviews and ratings on Glassdoor to decide if New York Public Library is right for you.