Is New York Public Library a good company to work for?

New York Public Library has an overall rating of 3.6 out of 5, based on over 666 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 58% of employees would recommend working at New York Public Library to a friend and 44% have a positive outlook for the business. The best reviews about New York Public Library have been left by employees working as Library Information Assistant , Library Page and Information Assistant .

Does New York Public Library pay their employees well?

According to anonymously submitted Glassdoor reviews, New York Public Library employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at New York Public Library. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at New York Public Library?

58% of New York Public Library employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New York Public Library 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at New York Public Library?

Library Page (93) , Librarian (47) , Senior Librarian (19) , Library Information Assistant (17) , Information Assistant (13) , Library Assistant (11) , Office Aide (11) , Tutor (10) , Part Time Library Page (8) , Page (7) , Young Adult Librarian (6) , Administrative Assistant (5) , Collections Processing Assistant II (5) , Collection Processing Assistant II (4) , Library Technical Assistant (4)

What are the pros of working at New York Public Library according to real employee reviews?

"Good benefits and no weekends" ((in 56 reviews)); "Many of the librarians and other pages were great people and made working there great." ((in 35 reviews)); "great staff here at nypl" ((in 27 reviews)); "Flexible hours for part timers and hourly." ((in 23 reviews)); "It was a great work environment." ((in 15 reviews))

What are the cons of working at New York Public Library according to real employee reviews?

"LOW PAY!!!! 50k may be the highest and that with a Masters Degree" ((in 51 reviews)); "The salary is low and the number of hours are capped to 19 hours a week." ((in 27 reviews)); "Management wasn't as organized as initially expected." ((in 20 reviews)); "It is absurd that some of these managers have the jobs they do" ((in 15 reviews)); "Some upper management doesn't understand the reality of working with the public." ((in 9 reviews))

What are employees saying about New York Public Library layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New York Public Library layoffs and their outlook for job security at New York Public Library in 2026.

What are the top reviewed New York Public Library locations?

New York , Bronx , Staten Island , Brooklyn , Long Island City , Long Island-Queens , Midtown New York , Jersey City , River Edge , Ozone Park , Rye , Olean , Poughkeepsie , Boonville , Battle Creek , Washington , Minneapolis , Bloomington , Los Angeles , Atlanta , New England , Manhattan , Morningside Heights , Queens

New York Public Library reviews

3.6

58% would recommend to a friend

(615 total reviews)

Anthony Marx

53% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (615 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New York Public Library has an employee rating of 3.6 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

615 reviews

5.0

Jan 19, 2022

Wonderful Place to Work

Librarian

Recommend

CEO approval

Business Outlook

Pros

Excellent working environment, coworkers and managers and an array of resources

Cons

Covid 19 -related staff shortages

3.0

Jan 17, 2022

Decent place to work

Senior librarian

Recommend

CEO approval

Business Outlook

Pros

It feels good working for an institution that genuinely wants to help the public. I have worked with some wonderful people.

Cons

Customer service is not for the faint hearted. People can be very entitled and rude, especially here in NY. Management almost always takes the side of the customer. They will try and get as much out of you as possible without compensating. Salaries are low and have not gone up. Not much room for growth once you become a librarian.

5.0

Jan 14, 2022

Newly Hired, Positive Experience

Library information assistant

Recommend

CEO approval

Business Outlook

Pros

My hiring and onboarding experience with the NYPL has been a positive one. Throughout the process, all of my questions and concerns have been promptly addressed, and the particular attentiveness of their HR department has been stellar.

Cons

As a new hire, my experience has been positive thus far- and I look forward to it remaining so!

Viewing 448 - 450 of 615 Reviews

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Jobs at New York Public Library

Library Information Assistant - Hamilton Grange Library

Library Page - BookOps

Library Information Assistant - Hamilton Grange Library

Library Page - BookOps

NYPL After School Tutor - Manhattan