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New York Public Library

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New York Public Library reviews

3.5

58% would recommend to a friend

(615 total reviews)
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Anthony Marx

53% approve of CEO

44% positive business outlook

New York Public Library has an employee rating of 3.5 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

615 reviews
5.0
Aug 4, 2016

Volunteer

Recommend
CEO approval
Business Outlook

Pros

Atmosphere of learning is positive for everyone and library branches are kept clean and comfortable. True community centers for a diverse population.

Cons

No cons at all. It is often challenging for a nonprofit to serve a large, diverse population but it is done with patience and consideration.

3.0
Jul 9, 2016

Library Technical Assistant III

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work environment is fun, and informative.

Cons

Pay is low, even with a degree

3.0
Jun 25, 2016

Great company, worrisome management choices.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's not a difficult job by any means, but it becomes as challenging as you want it to be depending on how much responsibility you want to take on. There's room for growth, and hard work can go a long way.

Cons

Branch managers and district managers can be very cliquey. This is a library system that presents itself like a utopia of understanding but runs like a cold, sterile corporation. NYPL claims to have its employees' best interest at heart, but then remains completely rigid in cases where human decency could and should take precedence over unnecessarily stringent policies.

Viewing 571 - 573 of 615 Reviews

Glassdoor has 666 New York Public Library reviews submitted anonymously by New York Public Library employees. Read employee reviews and ratings on Glassdoor to decide if New York Public Library is right for you.