Is New York Public Library a good company to work for?

New York Public Library has an overall rating of 3.5 out of 5, based on over 665 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 58% of employees would recommend working at New York Public Library to a friend and 45% have a positive outlook for the business. The best reviews about New York Public Library have been left by employees working as Library Information Assistant , Library Page and Information Assistant .

Does New York Public Library pay their employees well?

According to anonymously submitted Glassdoor reviews, New York Public Library employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at New York Public Library. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at New York Public Library?

58% of New York Public Library employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New York Public Library 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at New York Public Library?

Library Page (93) , Librarian (47) , Senior Librarian (19) , Library Information Assistant (17) , Information Assistant (13) , Library Assistant (11) , Office Aide (11) , Tutor (9) , Part Time Library Page (8) , Page (7) , Young Adult Librarian (6) , Administrative Assistant (5) , Collections Processing Assistant II (5) , Collection Processing Assistant II (4) , Library Technical Assistant (4)

What are the pros of working at New York Public Library according to real employee reviews?

"Good benefits and no weekends" ((in 56 reviews)); "Many of the librarians and other pages were great people and made working there great." ((in 36 reviews)); "great staff here at nypl" ((in 31 reviews)); "Flexible hours for part timers and hourly." ((in 22 reviews)); "It was a great work environment." ((in 16 reviews))

What are the cons of working at New York Public Library according to real employee reviews?

"LOW PAY!!!! 50k may be the highest and that with a Masters Degree" ((in 55 reviews)); "The salary is low and the number of hours are capped to 19 hours a week." ((in 25 reviews)); "Management wasn't as organized as initially expected." ((in 21 reviews)); "It is absurd that some of these managers have the jobs they do" ((in 15 reviews)); "Some upper management doesn't understand the reality of working with the public." ((in 7 reviews))

What are employees saying about New York Public Library layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New York Public Library layoffs and their outlook for job security at New York Public Library in 2026.

What New York Public Library locations have received the highest employee ratings?

Staten Island , New York , Bronx

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New York Public Library

New York Public Library reviews

3.5

58% would recommend to a friend

(614 total reviews)

Anthony Marx

53% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

New York Public Library has an employee rating of 3.5 out of 5 stars, based on 614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

614 reviews

1.0

Feb 7, 2015

Horrific Company To Work For

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Quitting! My work life improve exponentially as soon as I left here.

Cons

This organisation is miserable to work for: most of the staff in the branches are clueless and apathetic, there's outdated technology that freezes up and takes 30 minutes to do a 2 minute job, the stress to produce higher circulation and more patron numbers is through the roof, and it's the worst pay in NYC because the President of this institution pockets everything, it's criminal.

1.0

Mar 8, 2013

Like being stuck in a bad marriage.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have a job. Though it's hanging by a thread, the IS still some form of union, and benefits. Yet, no contract since 2009/2010.

Cons

From cover-boy Marx all the way down to the lowest-level manager; and now, the mass influx of inexperienced, external hires that we have to train before they replace us. Until they recognize that their success is dependent on a positive, productive, supportive work environment for their labor force, they will continue to lose loyal patrons and money. Don't feel too bad for them... Crying broke... please! They get paid every time someone holds a gala, films a movie, commercial, or some millionaire dies & drops millions that they allocate for preferred projects. Morale has never been lower. Say goodbye to the days when you would come to a NYPL branch and find books. They're being deleted by the shelf-load. "Now we have e-books, and e-resources!" Quotes we are encouraged to use to cover for their asinine decisions when patrons come asking "what happened to all the books?". Old-timers: Technology; learn to like it or learn to love it.

1.0

Apr 11, 2011

Like working for a disfunctional family

Management

Recommend

CEO approval

Business Outlook

Pros

Best collection in America. Staff dedicated though downtrodden.

Cons

Poor pay, no respect from management.

Viewing 7 - 9 of 614 Reviews

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Library Information Assistant - Bronx Library Center

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Like being stuck in a bad marriage.

Like working for a disfunctional family

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