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New York Public Library

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New York Public Library reviews

3.5

58% would recommend to a friend

(615 total reviews)
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Anthony Marx

53% approve of CEO

44% positive business outlook

New York Public Library has an employee rating of 3.5 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

615 reviews
3.0
Jan 2, 2018

Just make sure you know what you're getting into.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

civil service, some supportive managers, nothing too taxing usually

Cons

If you work in a branch, you will be doing a lot of information desk and circulation (yes, librarians do circulation, too). Some of the branches are very busy, many of the patrons are extremely pushy, and dealing with restroom keys, the homeless and mentally ill will be a regular part of your job. If you get hired in the branches, you'll probably stay in the branches. Everyone wants to work in the beautiful Schwarzman building where they have real security and the rare book collection, or work doing real research, but those jobs are few and far between.

3.0
Nov 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Working to advance learning in NYC communities is rewarding.

Cons

Lack of leadership, especially at the top CTO level. No career track, managers are always being laid off.

4.0
Aug 3, 2017

Program Assistant- Literacy Leaders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good training, Decent Pay, Supportive Co-workers

Cons

Sub-par management (supervisor quit unexpectedly and higher-ups wanted me, an untrained summer program assistant to take over?) New supervisor not knowledgeable of program, ended up not benefiting the kids

Viewing 103 - 105 of 615 Reviews

Glassdoor has 666 New York Public Library reviews submitted anonymously by New York Public Library employees. Read employee reviews and ratings on Glassdoor to decide if New York Public Library is right for you.