New York Public Library reviews

The turnover rate is alarming and it has a lot to do with the pay not meeting livable wage criteria since it is a non-profit after all. There are too many people that abandon ship which ends up costing more in the long run, it would be better to invest a little more in employees so that they don't see their roles as a placeholder for something better. - Recent policy changes to make staff come into the office when there is no space accommodations don't make sense and will hurt productivity in the long term. There is little investment in adequate office space and is even more horrid for underfunded branches. I understand leadership's perspective about productivity but making such a drastic change without having the proper amenities to make it work is extremely rash and is in fact counterintuitive to their long term goals.

Deeply understaffed and the higher ups aren't doing much to fix this, always on edge with budget cuts, bending over backwards for trustees with short turnarounds. HR is resistant to giving staff higher wages.