Newrez reviews

3.5

61% would recommend to a friend

(1,497 total reviews)

Baron Silverstein

69% approve of CEO

61% positive business outlook

Newrez has an employee rating of 3.5 out of 5 stars, based on 1,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Aug 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Work life balance. Mon-Fri work schedule.

Cons

Create More cross department training

avatar
Newrez Response
7y
We very much appreciate your input. We’re working hard to build a culture of excellence, openness, and personal accountability; and we’re always looking for talented and hardworking people. Do you have friends or family whom you think might be a good fit here at SMS? If so, please send them to the “Careers” section of our website: http://shellpointmtg.applicantstack.com/x/openings
3.0
Jul 28, 2018
Recommend
CEO approval
Business Outlook

Pros

-The people there mean well. My co-workers in my department are pretty friendly with one another. -Flexible/lax work hours (coming in late/staying late or coming in early/leaving early are OK). At least in sales. -Perfect place to work right out of college. Little-to-no experience is not frowned upon. -Paid licensing. -Support and training is frequent. It's meant to keep everyone informed and knowledgeable of the changes in the company/industry.

Cons

-Upper management is stuck in their ways and only care about their bottom line. -Churn-and-burn work environment. Getting burnt out and feeling unappreciated is extremely common. -Favoritism and preferential treatment is rampant. -Departments keep to themselves and don't care for other departments. It is very, very cliquey. -Transitioning to another department is a delicate balancing act. Either the transition will be smooth and natural, or strained and even blocked if management doesn't want you to move because you're effective in your current role (regardless of your feelings/needs).

4.0
May 2, 2018

Company Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NPF provided good training , flexibility and opportunity to advance in larger call centers.

Cons

Conservative approach to business never on the cutting edge a follower vs a leader. Centralized decision making, limits branch autonomy .

Viewing 1450 - 1452 of 1,497 Reviews

Glassdoor has 1,538 Newrez reviews submitted anonymously by Newrez employees. Read employee reviews and ratings on Glassdoor to decide if Newrez is right for you.