Nextdoor reviews

3.7

59% would recommend to a friend

(299 total reviews)
avatar

Nirav Tolia

71% approve of CEO

50% positive business outlook

Nextdoor has an employee rating of 3.7 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

299 reviews
3.0
Feb 3, 2024
Recommend
CEO approval
Business Outlook

Pros

The product itself and intention behind Nextdoor showed initial promise and a market need back in the early 2010's and up until summer 2019. Neighbours and how neighbours used / would need to use Nextdoor was at the forefront of every decision and design implementation of the app. Colleagues are also great, and make you feel as though you aren't alone in your burnout

Cons

Post summer 2019, when the company went public the stock price tanked and as a result every decision since then has been to increase revenue and the number of neighbours on the platform. There is no decision made to improve how real people can build meaningful connections as there is nothing done to remove toxic content from the newsfeed, stop fraudsters from joining, scammers, MLM individuals and so much more. It's simply become a breeding ground for people to spread hate. Since the November '23 layoffs, some employees have the responsibility and workload of 4+ people and compensation has not been adjusted accordingly. Everyone is waiting for compensation cycles upcoming at the end of March and not a single person is expecting to be valued correctly and I feel there will be further losses in staff, more burnout to come and an even worse morale amongst those that will remain

2.0
Feb 2, 2024

Glory days of Nextdoor are over

Recommend
CEO approval
Business Outlook

Pros

Being mission driven is awesome. The culture and people is really what separated Nextdoor from other players in the tech space. Unfortunately, the culture and 200+ people were laid off due to elementary leadership.

Cons

Nextdoor has slowly been decaying from the inside out for years due to poor decision-making, incomplete to minimal product rollouts, mediocre and elitist leadership who don't know what business they are in. The company is run like a non-profit whose sole purpose is to build a kinder world. It's a great mission and one most people truly believe in, but you can't accomplish the mission if you don't focus on revenue. Good leadership has the ability to chew gum and walk at the same time, but unfortunately, the consistent failure from Sarah Friar n co. has resulted in product and morale decay and massive layoffs.

4.0
Feb 1, 2024

Interesting Work but Culture Not Doing Well

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of interesting projects to work on. Most teams individually have good cohesion and like each other.

Cons

Overall culture is not doing will since layoffs. Low engagement, low trust of leadership, lots of fear, general unhappiness

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Nextdoor Response
2y
Hi neighbor, Thanks for sharing your thoughts. If you feel up to it, we would genuinely encourage you to share your concerns with your manager or our People Business Partner. We're all ears and eager to address your specific needs..
Viewing 76 - 78 of 299 Reviews

Glassdoor has 365 Nextdoor reviews submitted anonymously by Nextdoor employees. Read employee reviews and ratings on Glassdoor to decide if Nextdoor is right for you.