Nextdoor reviews

This company wants to give the image that they make the world a better place and that they stand for community. The reality has a bitter taste. There is no community within the team, the tasks given are boring and repetitive. You don't feel valued and you definitely don't feel that you are doing something positive. As a customer service agent, you will spend most of your time doing moderation of content from the Nextdoor's users meaning you see a lot of toxic posts, private messages. Most of the requests you will receive by emails are deletions of account. The management doesn't consider the team's feedbacks. They don't learn because nobody cares in this company. There is a lack of motivation. There is also a tons of bugs, you spend your time filing tickets but it takes months to be solved. The knowledge base is not efficient at all. They will use you and then get rid of you once they have no choice but giving you a permanent contract. In this company, you will not grow, you will make two steps backward. There is no incentives. Nextdoor is not an interesting platform. It is just another way to make money but they don't bring any value to the world. They create more tensions between neighbors. This company is a big fail and they ignore it.

Beware of "remote" listings if you're close to an office. Mandatory work from office on Wednesdays, and Tues-Thurs during monthly traffic weeks if you're near an office, which was announced right before a few layoffs, and is being very closely monitored as part of a 6mo "experiment." Done without data to back up the claims that it's "better", and without defined success measures to explain what the goals of the experiment are. Wouldn't be surprised if after the experiment, we'll see more required in-office days, even if it's universally disliked. Seems like a great way to get people to leave while avoiding more layoffs. Enjoy losing productivity time because you're stuck talking to someone about the weather or playing "morning bingo." While you're at it, be sure to work harder than ever, which we hear during almost every weekly all hands meeting, doing your job + the work of those who left but didn't get backfilled. Pay is not competitive, raises are laughable. The stock is worthless. Employees do not trust the C-Suite or upper management. We repeat the same product mistakes over and over without learning anything, and our priorities are in the wrong place.