Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,276 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 136 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 125 reviews)); "Great team to work with and I made some really good friendships." ((in 62 reviews)); "Management is great to work with and wants to help." ((in 40 reviews)); "Great leadership in sales both old leadership and new." ((in 37 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 11 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,145 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Sep 19, 2018

Enterprise Account Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The fastest growing and largest privately held hosted telecommunications company allows its outside sales people to truly be the CEOs of our territory.

Cons

The organization is not yet equipped to support an enterprise teams' sales efforts. due to being spread a bit thin on projects.

Nextiva Response

7y

Thank you for the review! We appreciate the time you took to complete this, and for being a part of the team. Nextiva is growing incredibly fast and we learn and improve through feedback like yours. Thank you for being patient and growing alongside us during your employment with us. Please reach out to hr@nextiva.com if you have any other suggestions or comments!

1.0

Sep 10, 2018

Account Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Benefits. Health insurance is good for the current market.

Cons

The management is very negative and focuses on what you are doing wrong (versus what you are doing correctly) and no guidance on how to fix it. Training employees in AM department is greatly lacking.

Nextiva Response

7y

Thank you for your feedback. Nextiva strives to provide great benefits to our employees, and it's good to hear that you enjoyed the health insurance during your time with us. I'm sorry to hear that your experience with management was less than positive. Your comments have been shared with our management team to help us continually improve. If you have any further comments or suggestions, please feel free to contact us at hr@nextiva.com.

5.0

Aug 25, 2018

Work Life Balance

Sales representative

Recommend

CEO approval

Business Outlook

Pros

I have been working for Nextiva for over a year now and of all my previous employers I feel that Nextiva have the whole work-life balance thing sorted. We are working hard while we are at work, and it’s focused on a specific outcome and our team’s goal’s but when we leave at the end of the day I’m not thinking about work. It’s actually been amazing and I really feel that I work even better because of this. There is much more productivity when you’re not stressed and burnt out. I think this is something that they train the managers on to ensure that there aren’t huge imbalances of work between the different teams, and If they need more help then there are more resources applied, or work is shared among teams. It’s more fluid and ensures that the team is successful in the long term.

Cons

Sometimes work is moved to other teams due to changes in priorities, new deadlines etc. etc. and this can be disruptive. I understand why it needs to be done but there is a sort of feeling of ownership when you’ve started something. Sometimes I don’t enjoy passing it off to be completed by someone else.

Viewing 859 - 861 of 1,145 Reviews

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Business Development Representative

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Nextiva reviews

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Enterprise Account Executive

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