Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 134 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 120 reviews)); "Great team to work with and I made some really good friendships." ((in 65 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 56 reviews)); "Great leadership in sales both old leadership and new." ((in 41 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"In the past year there have been 3 rounds of layoffs reducing the work force and all the teams specially QA suffer this losses because the work load has tripled in some cases 1 single QA has to work with 3 different teams and inside each team there are different initiatives where all the team has to scramble to resolve." ((in 12 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 16, 2019

Best of the Best

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I think the biggest Pro of working at Nextiva is how much the company cares about its employees. Be it the great pay, quality benefits, room for advancement or free food and fun company culture, Nextiva really goes out of its way to show you that you are matter and that you are valued.

Cons

I've been here for 5 years and I've yet to find one.

Nextiva Response

6y

We're happy that you've had a great experience with us and that you recognize our dedication to our team. We believe happy team members are the key to our success, which is why we prioritize amazing experiences and benefits. Thanks for being part of our journey!

5.0

Feb 21, 2017

Good company

Account manager

Recommend

CEO approval

Business Outlook

Pros

I like the product as it is a tool that every business needs. Providing companies with a phone system technology is meaningful. The work is challenging and it took me longer than I expected to learn all the ropes and do this right way. The biggest pro for me about this company is how so many people embrace change well. Before nextiva I worked at a company that was filled with people against one another and trying to get their idea to the top. Nextiva is much more open egos don’t interfere.

Cons

I was under the impression that it was going to be easier to come in and get it. The expectation needs to be set better up front. Technologically speaking this has been too much information to swallow right away.

Nextiva Response

9y

Hi there, and thank you for the positive review! We value your feedback and encourage you to reach out to us if you'd like some additional training or have feedback about your training experience at hr@nextiva.com. Thanks again.

5.0

Jul 27, 2020

Huge career growth opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good benefits - Fast-tracks your career

Cons

- Lots of change - More work due to Covid

Viewing 151 - 153 of 1,144 Reviews

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Jobs at Nextiva

Principal Product Manager

Mid-Market Account Executive (Lower Segment)

Scottsdale, AZ

View job

Mid-Market Account Executive

Principal Product Manager

Mid-Market Account Executive

Nextiva

Nextiva reviews

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Best of the Best

Good company

Huge career growth opportunities

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