Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,276 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 136 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 125 reviews)); "Great team to work with and I made some really good friendships." ((in 62 reviews)); "Management is great to work with and wants to help." ((in 40 reviews)); "Great leadership in sales both old leadership and new." ((in 37 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 11 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,145 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Apr 7, 2016

Great place for work life & balance

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Such a great place to work! I'm always learning and everyone is so nice!

Cons

I do not have nothing to say everything is great.

Nextiva Response

10y

Hi there and thank you for your review - yes, our company is unique and our people are amazing. Keep up the amazing work, and feel free to let us know if you have an ideas to share.

1.0

Nov 17, 2025

Fake reviews and constant layoffs in engineering

Software developer

Recommend

CEO approval

Business Outlook

Pros

Some colleagues are great to work with.

Cons

The company has been going downhill for several years. Leadership has hired a large number of people in India and offshored many roles, while conducting layoffs in the U.S. at least a couple of times a year. The justification is always the same - “the market is changing”, even though it’s pretty clear that offshoring to India is the main cost-cutting strategy. You can be a strong contributor and have years with the company, but you’re still never safe; it feels like anyone’s time can be up at any moment. All these overly positive reviews also feel suspicious given how many layoffs have happened. Morale has dropped to its lowest point, and many employees - especially engineers, are being stretched beyond their limit. Seems these reviews are inflated or pushed by HR to hide what’s really going on.

Nextiva Response

7mo

Hi Friend. We are sorry that you were impacted by the recent workforce reduction. It's never easy saying goodbye to those who've been a part of the business for so many years. We have a lot of amazing leaders through out our India office who work hard at in-house experience and overall communication. One thing I do want to assure you of is that HR does not have any affiliation to reviews. Our Culture team does. & these reviews are left by employees from all office locations. We wish you the best in your next Engineering role and have no doubt you will make an immense impact to wherever you land.

5.0

Oct 23, 2020

Good balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have a family and work full time and felt like the expectations on me have been fair and achievable. This is really important and my manager seems to respect my boundaries. In saying that, I work really hard when I'm at work, and I feel like I am really productive and contribute a lot. Our team gets through a lot of work, and I work really hard to contribute and help us achieve our goals. I like that at Nextiva I'm part of a team, and we work really well together and have a lot of fun - while individual performance is watched, there's a feeling of being part of something bigger which I think helps me to feel like I'm working towards bigger goals than just my own targets.

Cons

Not a lot of down time or breathing space in a day - it's a busy company to work at!

Nextiva Response

5y

Thank you for your positive review! We're happy you recognizing that we are a family-friendly environment that focuses on balancing life and work harmoniously. We appreciate your feedback and are thrilled have you a part of our team.

Viewing 241 - 243 of 1,145 Reviews

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Great place for work life & balance

Fake reviews and constant layoffs in engineering

Good balance

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