Nextlink Tech Support Representative reviews

4.0

100% would recommend to a friend

(1 total review)

Bill Baker

100% approve of CEO

100% positive business outlook

Reviews by job title

1 review
4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

-Relaxed atmosphere -Felt backed by management -Training was engaging and thorough -Great at developing talent -Hour lunches

Cons

-The pay is a bit low compared to competitors -lack of communication between field teams and support, mainly when there are tower outages, we had no timeline to provide customers -have to jump trough hoops to set up a service call since there so few technicians to spare

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