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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,046 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Jun 23, 2026

      Innovative Company with Opportunity to Grow

      Senior director, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Position in the market forces the company to evaluate emerging technologies early and often. This creates a great opportunity to build expertise in revolutionary technologies. Unlike many large corporations, NiCE offers an opportunity to learn and participate in areas outside of your immediate job description.

      Cons

      Diversity of long tenured employees dating back to time as startup and recent employees joining from large enterprises can lead to differences in opinion on internal process transformation. This is manageable, but requires internal selling.

      5.0
      Jun 23, 2026

      Great place for growth but high performance demands

      Director of carrier relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a leader at NICE, I've seen firsthand how innovation, collaboration, and continuous learning drive our success. This is an exciting time to join as we continue to lead the transformation of customer experience through AI and cloud technologies. If you're looking for a place to grow, challenge yourself, work with exceptional talent, and make a real impact, NICE is a great place to build your career.

      Cons

      Fast-paced environment, evolving priorities, and the need to adapt quickly to business and customer demands.

      5.0
      Jun 23, 2026

      AI first, smart colleagues and supportive culture, fast-paced environment

      Director, client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      I get to work with very smart and capable people every day. NiCE is an AI company that believes in its vision. We are provided the latest tools to help us work smarter and faster every day. Culture of the company is focused on employees and taking great care of our customers.

      Cons

      Not sure this is a con, but the company is very fast paced. If you cannot go fast or make informed decisions quickly, this is not the place for you.

      Viewing 1 - 3 of 3,046 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.