NiSource reviews

3.4

65% would recommend to a friend

(411 total reviews)

Lloyd Yates

61% approve of CEO

75% positive business outlook

NiSource has an employee rating of 3.4 out of 5 stars, based on 411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiSource employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

411 reviews
1.0
Feb 2, 2022

horrible

Recommend
CEO approval
Business Outlook

Pros

You work indoors with heat and ac.

Cons

Nonstop calls of customers yelling and screaming about their gas getting shut off. People calling in begging to keep their heat on or get a payment plan. Bathroom breaks are timed. Lunch is down to the second, one second late = late. YOU HAVE TO PULL THROUGH PARK IN THE PARKING SPACE , do a safety check around your vehicle and place a cone on your dash or hood.

2.0
Jan 13, 2022

Outsourcing on the way

Recommend
CEO approval
Business Outlook

Pros

Pay is slightly better than jobs with previous employers for similar work types and work loads.

Cons

Join with caution. The outsourcing is just beginning so major changes and non stop projects will be coming to corporate roles to facilitate the change. Pretty standard 50 plus hour work work weeks now and for the foreseeable future with 4 plus hours of meetings every day.

2.0
May 13, 2021

Frustrating

Recommend
CEO approval
Business Outlook

Pros

Ensure that NiSource practiced what they preached. Corporate policy detailed the responsibilities for construction teams and engineers to follow regarding stop work authority. The main project stop authority concerned safety and environmental issues. Both areas had detailed protocols in place.

Cons

It's fine to have corporate protocols in place. However, these protocols are not followed. The overriding fact that making money at all costs was clearly evident. This results in down time and unplanned costs that are the result of work stoppages. The environmental issues are clearly a problem with this culture. The drive to install gas line is the main push. Even if the permits are not in place. The corporate position ignores these problems or try to turn these violations into a bogus root cause analysis which does little to abate the ongoing issues. The contractors push the engineers who in turn balk at the prospect of needing a required environmental permit. If anyone points out this problem they are quickly and quietly terminated. The belief that it is better to ask for forgiveness than permission. However, this approach falls short in a court of law.

Viewing 58 - 60 of 411 Reviews

Glassdoor has 457 NiSource reviews submitted anonymously by NiSource employees. Read employee reviews and ratings on Glassdoor to decide if NiSource is right for you.