Is NiSource a good company to work for?

NiSource has an overall rating of 3.4 out of 5, based on over 457 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at NiSource to a friend and 75% have a positive outlook for the business. The best reviews about NiSource have been left by employees working as Director , Engineer and Analyst .

Does NiSource pay their employees well?

According to anonymously submitted Glassdoor reviews, NiSource employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at NiSource. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at NiSource?

65% of NiSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiSource 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NiSource?

Customer Service Representative (16) , Manager (12) , Engineer (11) , Analyst (10) , Customer Service Representative (CSR) (10) , Director (10) , Project Manager (10) , Field Engineer (9) , Intern (8) , Senior Financial Analyst (7) , Financial Analyst (6) , GIS Technician (4) , Lead Financial Analyst (4) , Administrative Assistant (3) , Consultant (3)

What are the pros of working at NiSource according to real employee reviews?

"Good benefits overall" ((in 53 reviews)); "Pay is good" ((in 47 reviews)); "workers are great people and I have a flexable schedule" ((in 36 reviews)); "Good work life balance and sense of community" ((in 24 reviews)); "Great culture and opportunity as a freshman completing first year." ((in 18 reviews))

What are the cons of working at NiSource according to real employee reviews?

"Management allows non" ((in 21 reviews)); "Senior leadership shows incompetence by constantly reorganizing the company and shuffling senior "leaders" around." ((in 12 reviews)); "Upper management is woefully out of touch and the Quality Assurance process is demeaning and demoralizing." ((in 11 reviews)); "managers are clueless and have no direction" ((in 10 reviews)); "There is a brand new executive leadership team that is misaligned and gives conflicting direction." ((in 5 reviews))

What are employees saying about NiSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiSource layoffs and their outlook for job security at NiSource in 2026.

What are the top reviewed NiSource locations?

Columbus , Merrillville , Smithfield , Houston , Pittsburgh , Valparaiso , Hammond , Gary , Richmond , Toledo , York , Charleston , Indianapolis , South Bend , Lorain , Findlay , Toledo , Chester , Staunton , Fredericksburg , Ashland City , Crown Point , Portage , Kokomo , Springfield , Portsmouth , Cranberry , Philadelphia , Beaver , Dunbar

NiSource reviews

3.4

65% would recommend to a friend

(411 total reviews)

Lloyd Yates

61% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (411 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NiSource has an employee rating of 3.4 out of 5 stars, based on 411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiSource employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

411 reviews

3.0

Oct 21, 2021

Utility Company

Lead training coordinator

Recommend

CEO approval

Business Outlook

Pros

Good pay, Retirement matching, Vacation Time Supportive coworker

Cons

Work/Life balance Lack of management support

1.0

Aug 12, 2021

Ruined with department restructuring, unfair corporate ladder, and a 'profits over everything' mentality

Gis technician

Recommend

CEO approval

Business Outlook

Pros

Decent pay and job security, good benefits.

Cons

I had a great boss and team for a few years, but that changed after a departmental restructuring. Management after that ranged from negligent, to toxic. Standards and practices for the team was extremely inconsistent, the team atmosphere that I once had when first working there quickly dissolved. Many team members were uninspired, did not want to improve anything. Promotions were heavily unfair. The laziest management I have worked for. Overall, the company cares more about profits than the customer, there have been numerous community incidents throughout the company footprint (houses & neighborhoods blowing up, those people suffering the consequences)

5.0

Jul 1, 2021

New hire

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I enjoy the ability to work from home.

Cons

Extremely hard hire process with alot of steps.

Viewing 154 - 156 of 411 Reviews

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Jobs at NiSource

Remote Customer Service Representative - OH & PA

Operations Supervisor - Sugar Creek Generation Station

NiSource

NiSource reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Utility Company

Ruined with department restructuring, unfair corporate ladder, and a 'profits over everything' mentality

New hire

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Jobs at NiSource