Nielsen reviews

3.0

39% would recommend to a friend

(8,206 total reviews)

Karthik Rao

Not enough data to show CEO approval

32% positive business outlook

Nielsen has an employee rating of 3.0 out of 5 stars, based on 8,206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Nielsen employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Jun 18, 2017

Membership Representative

Recommend
CEO approval
Business Outlook

Pros

The training is good. The staff is positive and you have lots of support. You are given a car, and they pay the gas and the maintenance. Also a phone and a computer. You make your own hours. Great job if you don't have a home life.

Cons

Getting people to understand the value of their input, all the while asking them for personal information and invasive technology in their house. The computer and software constants are unacceptable and time consuming for a company that is basically suppose to be measuring with TECHNOLOGY what consumers doing Even the old pros here have a hard time with the constant changes they give their departments and or functions. No consistency. The pay stinks, even with the car they gave you it doesn't come close to the overload you have to do to close a home. You may be awesome but if your manager is no good, his or her ineptness is going to cut into your ability to make money. Often you succeed in doing your job and things totally out of your control make it that the home is not closed. Depending on the market you're in it's even harder because the payout to to the homes is dismal. The turn over in this particular job is OFF THE CHARTS. Nielsen get a clue! Nielsen doesn't do enough to make themselves known so that when you come to a home more than 50% of the time they have no idea who Nielsen is which is remarkable given they are the industry standard for tv ratings! They are not keeping up with the curve of people now streaming so much and abandoning local tv, and cable.

1.0
Jun 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Big Brand Long History Might still be recoverable if someone else takes over

Cons

Incompetent technology leadership in the Buy side.

5.0
Feb 4, 2016
Recommend
CEO approval
Business Outlook

Pros

The membership representative is a very unique role for a unique person. They will tell you that in the interview. A few new hires did not even last the first month on the job or even the first week. However, if you have the self-discipline, time-management, and high people skills to be successful, this is a great opportunity. This is basically a field outside sales role where you aren't technically selling anything. Pros: Autonomy - You are basically remote and in the field so you schedule your own day. As long as you are hitting your weekly and monthly numbers and following procedure, you have immense freedom in your day. Every day is different - You visit a huge range of residences from gated communities to public housing where the guards patrol with real fire arms. You meet so many different kinds of people and are invited inside their homes. Opportunities for advancement - If you are very serious about your career it is relatively easy to be recognized and advance. Because it's similar to a sales role, it is a meritocracy and you will be promoted based on track record. If you don't want to ever be promoted, you can stay comfortably in your role until retirement (as long as you hit your numbers) Company perks: Company vehicle with all maintenance and gas covered, company laptop, company cel, company credit card Annual cost of living salary bump and annual performance review with potential raise. At 5 years you get an anniversary celebration and are sent to Florida headquarters for a party. It may vary by manager but using PTO is relatively easy and no one is discouraged from using it.

Cons

Almost everything I listed above is a con if this job is not for you. If speaking to a high volume of strangers and knocking on doors and entering unknown domiciles scares you, do not apply. If you need to be at an office where you are physically with your coworkers each day, do not apply. You must keep expense and mileage reports and in general be on top of a lot of paperwork. There is a LOT of driving and depending on your region for "office meetings" you may need to drive up to 2.5 hours and give up the whole day. You have to work weekends and evenings (when people are more likely to be home). You still make your own schedule but this is not a 9-5/M-F role. Since you are mostly unsupervised, the quality of the technical reps you work with may vary and your region may do things a little differently (not by the book) so it can be confusing and frustrating at times. You may be expected by the technical reps to perform duties which they are supposed to do.

Viewing 61 - 63 of 8,206 Reviews

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