Is NinjaOne a good company to work for?

NinjaOne has an overall rating of 4.3 out of 5, based on over 497 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 80% of employees would recommend working at NinjaOne to a friend and 81% have a positive outlook for the business. The best reviews about NinjaOne have been left by employees working as Account Executive , Software Engineer and Sales Development Representative (SDR) .

Does NinjaOne pay their employees well?

According to anonymously submitted Glassdoor reviews, NinjaOne employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at NinjaOne. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at NinjaOne?

80% of NinjaOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NinjaOne 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at NinjaOne?

Sales Development Representative (SDR) (101) , Software Engineer (36) , Senior Software Engineer (26) , Account Executive (24) , Account Manager (22) , Sales Development Representative (11) , Technical Support Engineer (9) , Customer Success Manager (7) , QA Engineer (7) , SDR (4) , SDR Manager (4) , Sales (4) , Solutions Engineer (4) , Support Engineer (4) , Business Development Representative (BDR) (3)

What are the pros of working at NinjaOne according to real employee reviews?

"Being able to work with great and talented people which high impact in my career." ((in 50 reviews)); "The management is great, and they always trust you and care about you." ((in 21 reviews)); "really good salary and incentives" ((in 17 reviews)); "Amazing Colleagues: I'm surrounded by humble, kind, and incredibly talented individuals." ((in 16 reviews)); "Benefits are good and on par with standards" ((in 16 reviews))

What are the cons of working at NinjaOne according to real employee reviews?

"If you want to hate your job and be ignored by bad managers this is the place for you" ((in 9 reviews)); "There is no 401K match which I think is something pretty standard for this size of company." ((in 5 reviews)); "No bonus provided so far" ((in 4 reviews)); "I can't speak for all teams, but I felt that the upper management I interacted with during my stay with one particular team, lacked experience." ((in 3 reviews))

What are the top reviewed NinjaOne locations?

Austin , Tampa , San Francisco , Clearwater , Miami , Oldsmar , Dallas , Fort Lauderdale , New York , Texas City , Greenville , Charlotte , Nashville , Dublin , Los Angeles , San Jose , Seattle , Loxahatchee , Palm Harbor , Spring Hill , Coral Springs , Port St Lucie

NinjaOne reviews

4.3

80% would recommend to a friend

(430 total reviews)

Salvatore Sferlazza

92% approve of CEO

81% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NinjaOne has an employee rating of 4.3 out of 5 stars, based on 430 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NinjaOne employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

430 reviews

5.0

Apr 15, 2026

Comfortable Company to Work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Work-life Balance - Flexible in WFO / WFA - People have positive vibes and nice work culture - Nice place for career growth - Competitive Salary - Easy approval for Paid Overtime & Annual leave

Cons

- Engineer on boarding system still not covering what new employee needs - There is midnight on call schedule for software engineer - Interview process quite challenging - No annual bonus based on company income / achievement / growth

5.0

Apr 15, 2026

Old School Risk-Averse Tech Company

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

I have just come out from "move fast, break things" culture induced by my former boss who was a facebooker. I need to adapt myself to the old-school way of doing things. Before this, I was a follower TDD and agile, the XP flavor, not SCRUM flavor. Being a risk-averse company focused on cyber-security, the nature of this company suits me better: 1. Seriously care about automated tests 2. Every developer expected to do end to end testing (shift left testingJ) 3. QA Automated Regression Tests 4. Code review with high attention to detail 5. Devs has no access to write to production DB

Cons

Some practices can still be improved: 1. Dev-Ex (Deployment pipeline) 2. Observability 3. Low risk / safe revert (including feature flag) Yes, I know they are facebook-ey, but they are still useful to a risk-averse company. MTTA and MTTR is important metrics to track too.

5.0

Apr 15, 2026

Strong Engineering Culture with Opportunities to Improve Prioritization and Focus

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Great environment for engineers who enjoy technical challenges. The system continues to grow in both scale and complexity, providing ongoing opportunities to solve meaningful problems. Highly competent and supportive team. There is a strong culture of collaboration, and it’s easy to learn from peers across different areas. Continuous improvement across multiple engineering aspects, including security, code reviews, QA processes, and overall productivity. Strong place for career growth. High performers are generally recognized, especially when working on visible initiatives.

Cons

Presence of technical debt due to legacy systems. While there are ongoing efforts to address it, these initiatives are sometimes deprioritized, causing recurring issues when the debt accumulates. Meeting load can impact productivity. While the communication is great and necessary, some discussions could be handled more effectively through asynchronous channels. Long-term strategy is generally clear, but short-term priorities tend to shift frequently, which can affect focus and execution consistency.

Viewing 37 - 39 of 430 Reviews

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Jobs at NinjaOne

NinjaOne

NinjaOne reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Comfortable Company to Work

Old School Risk-Averse Tech Company

Strong Engineering Culture with Opportunities to Improve Prioritization and Focus

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Jobs at NinjaOne