NinjaOne reviews

Quota attainment among SDRs is really terrible. Median attainment is maybe 50%, and since the commission is tiered, you only make a few extra hundred bucks per month. Most SDRs only pace for about 50-55k per year after the ramp period is over, so they leave for other SDR or AE jobs that base more than that after they get 6 months of experience, or they inevitably get a CIP/PIP. It’s a call center at heart, so burnout will get to you before you can get promoted. Speaking of promotions, it’s very difficult to become an AE here. you have to go SDR > revival SDR > demo specialist > SMB AE. All these stops take 6 months to a year each, whereas they tell you that you can be an AE in 6-12 months total in the interview process. And in reality, even AE is underpaid here compared to other SAAS AE roles. I would not take an outbound SDR role, unless you get hired directly to the revival team, or if you get a role as an inbound SDR. Both of these segments get a majority of the attainment, which inflates the overall attainment that you’re told about from management or during the hiring process. Throughout my entire time there, I saw maybe 1-2 people in the whole office hit an outbound SDR quota that wasn’t ramped, and those people have been there for a while with good accounts.

- Underpaid for the value they provide at the company, as they continue to build new tools to evolve the product