NinjaOne reviews

4.3

81% would recommend to a friend

(431 total reviews)

Salvatore Sferlazza

92% approve of CEO

82% positive business outlook

NinjaOne has an employee rating of 4.3 out of 5 stars, based on 431 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NinjaOne employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

431 reviews
5.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has an incredibly collaborative and transparent culture where everyone’s input is valued. Work-life balance is genuinely respected, which has allowed me to grow not just professionally but personally over the past six years. Leadership is efficient, approachable, and focused on results without micromanagement. There are strong opportunities for career growth, and I’ve been supported through major milestones in my life.

Cons

There’s always room for improvement, especially in how we continue evolving our processes and learning from past challenges. Sometimes, the desire to do things right can slow decision-making, but it comes from a good place.

5.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company and product, wish NinjaRMM existed when I was a Systems Administrator, All these tools we provide the customer would have helped the daily, weekly and monthly tasks as I was always on call to troubleshoot issues on site vs being able to just remote in monitor and manage. We've got great team members and employees. I've been with Ninja 6 years and counting. Really enjoy working with everyone honestly. I've held incredible employment tenure in the last 25 years, roughly 4x companies and this is by far the best I've enjoyed. We as a company really have a product that can and will improve the industry as we grow and accommodate the needs for tech 'remote' industry. Regards with my team, we've all worked roughly the same amount of time within Ninja, but we also share a passion of figuring out issues and resolving them for the customer, and assisting development for design improvement. Additionally I enjoy spend time during work and of my personal time learning our product as best as I can. For my understanding, as well as sharing that info. For example as I dedicated my time to our NMS portion of our product, and I've learned so much. I feel I've accomplished something daily on a daily basis while working here, and I love it!

Cons

I would say there is a single con. 1. It may just be my upbringing and how I got into the industry, but I am truly curious about all aspects of our product and strive daily to learn something new. If I don't know the answer, if I have the time and it permits, with my work schedule, I'll figure it out regardless. This mindset empowered my ability to service customers as I could 'look' and 'listen' to the problems a customer has and assess properly or as best as I can with what I have or then go to find out. I feel support doesn't have this same drive or passion and it makes it hard it to get others learn internally and grow.

Viewing 163 - 165 of 431 Reviews

Glassdoor has 498 NinjaOne reviews submitted anonymously by NinjaOne employees. Read employee reviews and ratings on Glassdoor to decide if NinjaOne is right for you.