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      Nordstrom

      Engaged Employer

      Nordstrom reviews

      3.5

      56% would recommend to a friend

      (25,092 total reviews)

      Erik B. Nordstrom and Peter E. Nordstrom

      70% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      25K reviews
      3.0
      Nov 25, 2025

      Good brand and coworkers, but corporate policies are out of touch with real workload

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Nordstrom has a strong customer-first culture and a beautiful store environment. * Many coworkers are genuinely supportive, kind, and fun to work with. * You gain great experience with styling, customer service, and fast-paced retail skills. * Employee discount is generous. * Customers can be wonderful and appreciative.

      Cons

      * Corporate expectations are increasingly disconnected from the physical and mental realities of the job. * The role is far more physically demanding than advertised: long hours on your feet, constant restocking, heavy lifting, and nonstop movement with very little downtime. * Staffing levels often don’t match customer volume, which increases pressure and burnout. * Returns can wipe out your sales for the day, which is discouraging and creates unnecessary stress. * Training for new hires can feel inconsistent or rushed depending on the department. * Some managers are overwhelmed and unavailable, which leaves associates without clear guidance or support. * Turnover is high, especially among new employees who struggle with the workload and lack of hands-on training.

      Viewing 361 - 363 of 25,092 Reviews
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      ReviewsNordstrom reviews

      Glassdoor has 26,179 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.