Nordstrom reviews

3.5

56% would recommend to a friend

(25,099 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- Employee Discount - Great for early career. Lots of opportunities to learn

Cons

- Politics - Used to be WLB but not anymore. New norm is to work on weekends for delivery

3.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Several assistant managers and managers were genuinely supportive and demonstrated strong leadership skills. Gained valuable knowledge about fashion, styling, and inventory management while working alongside passionate, like-minded individuals. Enjoyed collaborating with great coworkers who made the work environment positive overall. Convenient location with easy train access, though parking fees were a downside for those who drove.

Cons

Some members of management could be passive-aggressive at times, making open and effective communication challenging. The commission-based pay structure often created a highly competitive and toxic environment among coworkers. When two people are assigned to the same section but one consistently makes around $5,000 in sales while the other struggles to reach $1,000, it inevitably causes frustration and competition. Limited opportunities for advancement into other departments, and the pay difference between assistant managers and sales associates was minimal. It made sense why some sales associates stay stagnant for so many years because it is impossible to move up. Upper management showed little concern for employee safety. When customers became angry or abusive, we were still expected to treat them respectfully because “the customer is always right.”

Viewing 433 - 435 of 25,099 Reviews

Glassdoor has 26,187 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.