Nordstrom reviews

3.6

56% would recommend to a friend

(25,063 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

46% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Diversity and inclusion culture, potential pay, and growth.

Cons

No transparency. Only interest in keeping up the struggling business. Very high turnover rate of employees quitting due to poor leadership and distrust in their employees. There's no true modeling by leadership that reflects what the culture is written on paper. This doesn't speak of every store. What they do not tell you is that will cut hours without any transparency or formal communication to explain the justification for it. A full-time counter manager and beauty advisors can get their hours reduced from the promised 37.5 hours of work to below thirty. Their decision making for hourly reductions varies of what KPIs beauty manager and GM's are looking, and often showing lack of consistency in their explanation that provides no clarity in direction or motivation for associates to improve KPI growth and revenue generation. No true flexible scheduling; it's corrupted by favoritism under disguised by their leaders.

2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good health insurance, reasonable price.

Cons

It’s a draw pay- $15. An hour or your commission. Pay differs from each department. The returns will kill you. Customers can return anything anytime and you owe that $ back to the company. Struggle to make money.

Viewing 85 - 87 of 25,063 Reviews

Glassdoor has 26,148 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.